New York Subway MTA Map 4+

Great help for visitors

As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO.

We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc.

Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops.

Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another.

Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking.

In late night returns and after large entertainment events, I was grateful to see an obvious police presence.

On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other.

Looking forward to my next visit.

K B.

Developer Response ,

We're happy to see you had a great time in NYC. We hope the app helped you get around. 😊

Missing important info

Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.

Developer Response ,

Thank you so much for your review, we really value our users feedback. If you would like assistance with notifications this may be something we can help you with, simply email Support@Mapway.com
All your other comments have been passed on to the development team and hopefully these are things we can improve upon. Thanks again.

You’ll miss your train

If you’ve ever used the NYC subway, you know that figuring out what train to take and where to transfer can often require split second decisions, and when you can’t get the info you need in time to make that decision, it will often result in you being severely delayed.

This app used to be great for getting the information you need quickly, but now they have included ads that take the whole screen and cannot be skipped for up to 30 seconds. These ads usually come up when you’re just bringing up the app and need the info you’re looking for immediately, which has often resulted in me missing trains and getting delayed for over 30 mins because I can’t skip out of the ads.

I usually can’t be bothered to leave reviews, but I feel like it’s my civic duty here to tell people to avoid this app and save yourself the frustration. There are other apps with maps which are better, such as the one named “NY Subway” which still has pop up ads but can be quickly clicked out of so you can get the info you’re looking for in time.