myNumotion

Name: myNumotion
Rating: 2.3 (42 reviews)
Author: United Seating and Mobility, LLC

myNumotion Customer App

Free

42 Ratings
Ages

13+
Years
Category

Business
Developer

United Seating and Mobility, LLC
Language

EN
+ 25 More
Size

102.9
MB

Real-time order information, schedule appointments, live-chat with reps and more with the myNumotion app. We know the world of mobility can be complicated for both new and experienced CRT users. Wondering about the status of their order should not add to that complication. Providing self-help access to our customers during key touchpoints throughout their journey can make a huge difference for them – and for us at Numotion. The myNumotion app provides customers with a more interactive experience and gives them access to self-service tools from their mobile device or computer.

Ratings & Reviews

2.3

out of 5

42 Ratings

Odd and not very useful
09/08/2023

jbird117cg
The user controls are clunky and weird. Reminds me of a scheduling web site from 1999. I was able to reschedule a maintenance appointment with it after getting a text reminder, but it won’t actually display the maintenance appointment under Appointments. The appointment selector requires you to search on a 7 day basis to find an appointment. Definitely not what I’d expect. The MFA email verification never arrived, I asked for a resend, and it arrived after 5 minutes of waiting. Order Status only displays original purchase info, no repair equipment orders.Equipment History only displays original chair delivery.
Odd and not very useful
09/08/2023

jbird117cg

The user controls are clunky and weird. Reminds me of a scheduling web site from 1999. I was able to reschedule a maintenance appointment with it after getting a text reminder, but it won’t actually display the maintenance appointment under Appointments. The appointment selector requires you to search on a 7 day basis to find an appointment. Definitely not what I’d expect. The MFA email verification never arrived, I asked for a resend, and it arrived after 5 minutes of waiting. Order Status only displays original purchase info, no repair equipment orders.Equipment History only displays original chair delivery.
Next to nothing on information
11/24/2023

luciesquire
Your order only shows you the basic information and frankly is behind where it actually is. It took several days to update after getting approval through insurance. A great improvement would be to link the app on Numotion’s side to the information upon receipt. Get approval from the insurance, automatically update account accordingly. Receive an individual part, update automatically and SHOW which parts are missing & their ESTIMATED arrival. Allow us to explore other tabs on the order page. When were they started and when were they completed. For tabs not started yet, what kind of tasks are expected during that process. Being locked into only the current process and with such limited expectations during it, it’s not terribly useful. Another thing that should be considered added is a virtual chair based upon what your order is along with videos on how to use it. You can do anything in a virtual world, so why can’t you see and learn about your chair before it arrives?
Next to nothing on information
11/24/2023

luciesquire

Your order only shows you the basic information and frankly is behind where it actually is. It took several days to update after getting approval through insurance. A great improvement would be to link the app on Numotion’s side to the information upon receipt. Get approval from the insurance, automatically update account accordingly. Receive an individual part, update automatically and SHOW which parts are missing & their ESTIMATED arrival. Allow us to explore other tabs on the order page. When were they started and when were they completed. For tabs not started yet, what kind of tasks are expected during that process. Being locked into only the current process and with such limited expectations during it, it’s not terribly useful. Another thing that should be considered added is a virtual chair based upon what your order is along with videos on how to use it. You can do anything in a virtual world, so why can’t you see and learn about your chair before it arrives?
Poor app
01/17/2024

Marannolson
I was told to down load the app to follow the order process. I could never get in so I called the 800 number. I left my number in the cue but then they said they would send me an email which never came twice. I was on hold both days for 15 min. Not bothering any more. Will call the company and bother them every few days I guess. I would give it 0 stars and the people who answered the phone too.
Poor app
01/17/2024

Marannolson

I was told to down load the app to follow the order process. I could never get in so I called the 800 number. I left my number in the cue but then they said they would send me an email which never came twice. I was on hold both days for 15 min. Not bothering any more. Will call the company and bother them every few days I guess. I would give it 0 stars and the people who answered the phone too.
I loathe this app
09/12/2024

SocialistLibtard
I genuinely hate this app with the burning passion of a thousand suns. This might be mitigated if using the app provided a somewhat timely resolution, but it takes just as long to get service with the app as it used to below they forced it down our throats. With this app, NuMotion makes it clear they care nothing about their patients and only about invoicing their patients
I loathe this app
09/12/2024

SocialistLibtard

I genuinely hate this app with the burning passion of a thousand suns. This might be mitigated if using the app provided a somewhat timely resolution, but it takes just as long to get service with the app as it used to below they forced it down our throats. With this app, NuMotion makes it clear they care nothing about their patients and only about invoicing their patients

We updated the app with the latest features, bug fixes, and performance improvements.

Version 258.010

Nov 21

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Copyright

Developer Website

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