MyREC 17+

Rappahannock Electric Cooperative

    • 2.9 • 31 Ratings
    • Free

Screenshots

Description

MyREC provides Rappahannock Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from REC.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact REC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

Maps -
Displays facility and payment dropbox locations on a map interface.

What’s New

Version 24.1.0

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

Ratings and Reviews

2.9 out of 5
31 Ratings

31 Ratings

linetteclas ,

Plis

The application is very good but I liked it better when I had the colors of how much one has spent

Jumpin_Cholla ,

Solid Utility App

This is a decent, user-friendly electrical utility customer application. I have no complaints. One suggestion would be to add a set of button selections to describe an outage, along with an area for a detailed description of the problem. This way the control center would know if the problem is just a transient outage of a few seconds due to a recloser cycling from a branch hitting a line, or if a full outage has occurred. The more information that is available, the better-equipped the dispatcher will be to send the right crew to assess the situation.

WiFiNetGuy ,

Hasn’t worked in a month

I used to use this app a lot, mostly to pay my bill and monitor my usage. However it hasn’t worked in over a month. Won’t get past the sign in screen. Reports that it’s unable to communicate with the server.

This used to be a very useful app. But obviously, it’s useless now. I’ve tried to delete the app and then reinstall. But same results.

App Privacy

The developer, Rappahannock Electric Cooperative, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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