Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.

Features enable you to:
~Manage and make timely, secure payments
~Report an outage
~Receive up-to-date outage restoration information
~View the area’s outage map
~Contact us by phone or email

This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website ( and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.

Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.

This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

What’s New

Version 2.3.9

MySVEC has been re-designed to be more user friendly and enjoyable to use.

Ratings and Reviews

2.1 out of 5
33 Ratings

33 Ratings

amberpullin ,

Won’t load

I upgraded to the iPhone 11 and the app doesn’t load at all. I get a message saying my app is up to date and that’s it. Have to go online and pay, needs to be fixed.

Annoyed 2.1 ,

New SVEC app usability

I have used this app successfully until this latest update. I really liked the app, but I can’t use the updated iPhone version. I have installed and uninstalled this app so many times hoping the issue has been resolved, but NO, still get a blank screen, not even an SVEC banner. Noticed a previous complaint about the same issue dated a year ago. How long does it take to fix this problem?

DevanMic ,

Blank screen

Very easy to use app if you want to pay your bill, check your account, etc. However, when opening the app the screen is just white and says “Your app is up to date” - yet nothing shows up on the screen afterwards. No menu, no bill pay, account information.... nothing. Not very happy with this app right now

App Privacy

The developer, dataVoice International, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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