Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.

Features enable you to:
~Manage and make timely, secure payments
~Report an outage
~Receive up-to-date outage restoration information
~View the area’s outage map
~Contact us by phone or email

This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website ( and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.

Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.

This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

What’s New

Version 2.3.9

MySVEC has been re-designed to be more user friendly and enjoyable to use.

Ratings and Reviews

2.8 out of 5
17 Ratings

17 Ratings

kr88orc14 ,

Blank screen

I have used the app since it was created love paying my bill this way. However since I updated phones to and iPhone 8+ I only get a blank screen I have deleted app and reinstalled and still blank screen. Please fix this

amberpullin ,

Won’t load

I upgraded to the iPhone 11 and the app doesn’t load at all. I get a message saying my app is up to date and that’s it. Have to go online and pay, needs to be fixed.

DevanMic ,

Blank screen

Very easy to use app if you want to pay your bill, check your account, etc. However, when opening the app the screen is just white and says “Your app is up to date” - yet nothing shows up on the screen afterwards. No menu, no bill pay, account information.... nothing. Not very happy with this app right now


dataVoice International Inc.
54.4 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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