MyUnum for Members 4+

The app always has loading issues; ie it doesn’t load. not sure if it’s my company or the awful insurance company, but being able to file a claim within the time frame without being told about how the process is gonna go, IS NOT SIMPLE. first time applicant here! had difficulty with the app with the website and uploading a claim. worst experience, made me feel like i shouldn’t have left work to get a surgery i NEEDED. app is a piece of junk.

In order to use the convenience of the app an update is required. When attempting to update, no update is available. Unfortunately for myself, there are time sensitive forms needed in order to verify eligibility in an upgraded insurance program and without the ability to download them directly onto the secure device on which I have access to internet/email, I may not end up with the coverage I am seeking. I’ve had issues with miscommunication with Unum before during/after emergency hospitalization so phone calls aren’t the way to handle issues. I rely on the in-writing options instead and without the app in working order, the product that I pay for monthly is difficult to access.

This is quite literally the worst app I have ever used (and I never write bad reviews). It simply doesn’t work and has about 8000 errors! Was it ever beta tested? Like seriously? What makes it more frustrating is I have to use this app for work leave when I don’t feel well and the last thing I want to do is to deal with app that looks like it was made by first graders. And I am being disrespectful to the first graders by saying that.