Screenshots

Description

Get access to your residential Windstream account and services when you want, where you want with MyWIN.

With MyWIN, residential consumers of Windstream services:
• View and pay bills
• Manage the in-home Wi-Fi experience
• Check network speed and usage
• Set parental controls and time limits*
• Enable Browsing and Tracking Protection*
• Go green with paperless billing
• Enable AutoPay
• Receive special offers
• Upgrade and sign up for new services
• Track support requests
• And much more…

*Additional billing charges may apply.

What’s New

Version 1.5.30

Our team brings periodic updates to the App Store to help improve the performance and efficiency of our app. This release contains bug fixes.

Ratings and Reviews

4.8 out of 5
32.1K Ratings

32.1K Ratings

Plreefer1971 ,

Hmmm

Nice an easy so far. I have used this 2 months now so far it’s nice and easy let’s just hope it stays this way and nothing unexpected happens like we’re telemarketers calling more emails from places I’ve never seen or heard of credit card leakage anything out of the ordinary that as an avenue going through directly to the company that I’m working with instead of going to three different companies just pay a bill and remembering all the passwords to all these different places to login so hopefully it stays nice and easy I like it so far as able to login my amount was right there of that was due I hate Clickbait I pick the credit card the pain out and that was it easy Peezy.

Mimayamor ,

Unable to Pay On Time

The App was not showing current bill and had no option to pay the amount that was due until the DAY OF the deadline and because I was busy yesterday, I was not able to pay it on time. I just realized that there was a bill due but I was late a day! This is unacceptable! Can you please find another app developer that can resolve this issue? Other companies can do it. I am not happy that you allow this to happen. I usually pay my bills at least a week before they are due because I don’t know how busy it could be for me on different days. Your app is NOT user friendly and ridiculously unhelpful!

Oh, and I did set up auto pay through the app. Nothing happened! What are you guys thinking?! Don’t you want to get paid on time? How many customers do you have? If you have 45,000 high speed internet customers paying an average of $80, you will be missing about $70,000 a day on interest if they can’t pay on time. If they pay ahead of time, your money is making interests those days you were not even supposed to have our money.

Please get a good app developer and pay him/her/them a good amount. It’s an investment worth paying for.

Developer Response ,

I'm very sorry your are running in to problems using the app. Please contact Windstream Support at 1-800-347-1991 to get assistance with your Billing issue. Thank you.

Lurly01 ,

Unable to pay

I signed into my account online to pay my bill and I was redirected to the my win page. When I tried to pay online my only option was to download the app or sign out. I downloaded the app and it shows that I owe $0.00 due Jan. 28, but when I scroll down it says current charges are my usual monthly bill amount. There is no option for me to pay my bill. I have tried every page on the app and still no option to pay so I guess I will just say thanks windstream for taking care of my bill this month. That was an awesome surprise.

Developer Response ,

Thank you for your feedback. We've just released a new version of the app (v1.2.0) which addresses this issue. Please update your app and try again.

App Privacy

The developer, Windstream Communications, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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