
Neo Smart Blinds 4+
Consultation et Materiaux Neo Inc
Designed for iPad
-
- Free
Screenshots
Description
The Neo Smart Blinds App is designed to work with the Smart Controller, allowing you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 brands. The app offers custom instructions and control options that match the specific features supported by each blind brand.
Major motorized blind brands and retailers have partnered with us to provide their own setup codes, customizing the app experience and making the pairing process easier.
Compatible Smart Controllers (model C-BR300) with different casings:
– Eclipse Powershade Smart Controller: oval case
– Louvolite One Touch: rectangular case
Which Setup Code Should I Use?
We recommend using the setup code provided by your blind retailer. This ensures a simplified pairing process with a tailored list of options. If you purchased your Smart Controller from a different retailer and no setup code was provided, you can set up your account using the SBH20 setup code.
Is My Motorized Blind Compatible with the Smart Controller?
For each of your blinds, compare their remote controls with the compatibility list available at neosmartblinds.com under Menu > Smart Controller > Compatibility.
Can't Find Your Remote Control in the List?
If you don’t find one or more of your remote controls in the list, please email clear front and back photos of the remote(s) to our technical support team at tech@neosmartblinds.com for assistance.
Smart Controller Technical Support
In the Neo Smart Blinds app, go to Menu > Technical Support to access help tailored to your setup code. Alternatively, you can reach out to us at tech@neosmartblinds.com for further assistance. For online documentation, visit our Help Center at help.neosmartblinds.com.
What’s New
Version 5.4.3
- Added help text to clarify unsupported Wi‑Fi network types
- Made minor UI improvements to the Wi‑Fi network list
- SBCAN setup code: Now supports RW5‑G2 and RW14‑G2 remote controls
Ratings and Reviews
Works well
I believe the low ratings this app has received are mostly of a much older version of the app. Everything I have attempted to do with the app has been successful and largely painless (adding shades, adding rooms, pairing shades, creating schedules, and linking with Alexa). It functions very well and there have been no stability issues at all. The setting of limits and favorite positions is a little clunky, but that is the case with my shades as well, so I can’t blame the app for that. Good product.
Developer Response ,
Thank you very much for your review. We are always improving our product and we appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
NeoSmart Blinds Technical Support
I have been in touch with an excellent technical expert from NeoSmart Blinds (NSB) who provided a thorough and detailed assistance in the programming of one of my shades in the living room of our house. I got the new shade as a replacement for the one whose motor broke about 3 years ago. After I received the new shade, I called NSB technical support and fortunately Khalil picked up my call. He helped me pair the new shade with the remote controller and program the new shade to operate in unison with the other 4 old shades in our living room. Many thanks to Khalil, the 5 shades now close and open all simultaneously at the scheduled times. Khalil was great at telling me detailed instructions over the phone, especially since the NSB app is not exactly very user friendly. He stayed with me the whole time on the phone and never once did he show any irritation with my many questions. He has a gentle and reassuring voice and has excellent telephone manners. Khalil has amazing listening skills and overall customer service skills. What I appreciate most about Khalil is his detailed knowledge of the hardware (the shade), as well as the software app and was able to direct me to the correct screens of the app. Khalil is a great asset to the company and a delight to work with as a technical support person!
Great tool, great service
The Neo Smart Blinds was a bonus happy discovery when I found out they work with my Alpha Motor controlled blinds. Now I no longer need to find the remote control or click several buttons to get to the right blinds. Everything can be controlled from the convenience of my phone. Also allows me to set schedules to auto open or close blinds for day and night. It syncs with Alexa and Google, even better, since I can get Alexa to do all that work with voice command :). When there was an issue with one of my blinds not connecting back to with Alexa after a recharge, I sent Neo an email and they called me back in hour, solved it in a sec. Great service, user friendly app, great functions. A game changer for a lazy person like me!
Developer Response ,
Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
App Privacy
The developer, Consultation et Materiaux Neo Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Consultation et Materiaux Neo Inc
- Size
- 29.9 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2016 Neo Smart Blinds
- Price
- Free