Screenshots

Description

Control your Radio Technology Somfy® (RTS) motorized products wherever you are!

The Somfy myLink™ app provides simplified control of RTS motorized blinds, shades, draperies, awnings, rolling shutters and screens from the convenience of your iOS device for convenient sunlight management anytime, anywhere. With the Somfy myLink app, you can:

- Control up to 16 channels of RTS motorized products per myLink WiFi to RTS Interface
- Create Scenes for easy control of multiple motorized products
- Link with Amazon Alexa for convenient voice control
- Create Schedules to automatically activate your motorized products at a certain time of day, day of the week, or by sunrise and sunset
- Add more myLink WiFi to RTS Interfaces for multiple zone control
- Control your RTS motorized products both at home and away
- Easily share access with other users
- Integration of RTS products with Crestron, Control4 and Savant control systems
- Demo mode: includes an integrated demo mode for users to experience the app before purchasing the myLink interface
- iPad view includes drag & drop scene and schedule creation, quick access toolbar and dashboard-style home screen
- English, French and Spanish language

The Somfy myLink app requires at least one Somfy myLink WiFi to RTS Interface and existing RTS motorized product(s) with at least one programmed RTS hand-held, in-wall or table top control.

What’s New

Version 6.6

Stability improvements.

Ratings and Reviews

4.2 out of 5
3.7K Ratings

3.7K Ratings

quakerlb45 ,

Total garbage

The app constantly drops the shades. Helpfully it tells me “Error. Internal error.” I unplug the MyLink device and plug it back in. The device/app then work, but only once, then the error and the process repeats, endlessly. The layout and functionality of the app are subpar, design you would have seen 10 years ago. I so wished I hadn’t listened to my window treatment people and gone with Lutron instead. This system feels like a rinky dink poor man’s retrofit. I’m very unhappy.

UPDATE:
I had submitted a support ticket on the Somfy web form online and received no reply, part of the reason I wrote this review. In response to the manufacturer comment on here I sent an email to the address mentioned and received a call back within a day or two. What we learned on that call is that the instructions online for establishing a different network connection for the MyLink are not correct and we had to follow a different procedure. It would help if the instructions online were correct. My system appears to be working now. Updating my rating to 4/5 - please provide your support email on the website or respond to web form requests and please update your instructions for the myLink.

Developer Response ,

Thanks so much for the updated review and we're glad to be able to help with your issue! Thanks also for the feedback, I'm passing it along to our team! If you run into any issues in the future, feel free to email mylink@somfy.com or call customer service at (800) 227-6639.

InMyView ,

Great system, works flawlessly,… Could be improved…

We have this system installed on 5 hurricane screens in Southwest Florida. The system is working great. We relocated the transmitter a few times to find the perfect location. The rebar on our lanai was interfering with the signal to one of the screens, but relocating the transmitter solve the problem. We have set up five individual screens, scenes depending on the time of day and the sun's location, and a scene to close up everything at night.

To make it a five star system, I would love to be able to DELETE SCENES we are no longer using AND PLEASE, please, please… INTEGRATE this app with the IFTTT App so that we can have an automatic message sent to the system to close the screens if the wind kicks up, say 15 mph or it starts raining in the area. Currently, I have Weather Underground send me a notification if either of these situations occur, and then we activate the appropriate scene to close the screens.

Overall, a great step toward the automated home. I am sure it will only get better with future updates.

Controlguy ,

Horrible app

This app has become impossible to use. When opened, it takes forever to connect to the Shades/Screens. When you execute a command, it takes even longer for them to respond. Have tried disconnect and reconnect, delete app and reloading, same behavior. Have tried downloading logs, and continuously get an error. Called customer support, and after waiting on hold for 30 minutes and then over two hours for a call back, support rep could only say that he has never seen that before. Asked me to send in logs...which as stated above, I can not do. Totally worthless app. At least my remote still works, and about 1 out of 20 times I can still use Alexa to control. I have over 100 “smart home” devices in my house which all work flawlessly, except those controlled by this crap app. At least the Zwave version of their product works well and directly integrates with the rest of my home so the 12 shades I have work well. It’s just the myLink app that is trash so my porch screens have to be managed by the tiny remote. Avoid this, or suffer the headaches!

Developer Response ,

We're sorry that you're having issues with your myLink! Could you send your contact information to mylink@somfy.com? Also send along your WiFi signal strength, device ID, and how close your myLink device is to your router.

Information

Seller
Somfy Systems Incorporated
Size
25.4 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Czech, Dutch, French, German, Polish, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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