Neo Smart Blinds 4+

I believe the low ratings this app has received are mostly of a much older version of the app. Everything I have attempted to do with the app has been successful and largely painless (adding shades, adding rooms, pairing shades, creating schedules, and linking with Alexa). It functions very well and there have been no stability issues at all. The setting of limits and favorite positions is a little clunky, but that is the case with my shades as well, so I can’t blame the app for that. Good product.

Thank you very much for your review. We are always improving our product and we appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.

The Neo Smart Blinds was a bonus happy discovery when I found out they work with my Alpha Motor controlled blinds. Now I no longer need to find the remote control or click several buttons to get to the right blinds. Everything can be controlled from the convenience of my phone. Also allows me to set schedules to auto open or close blinds for day and night. It syncs with Alexa and Google, even better, since I can get Alexa to do all that work with voice command :). When there was an issue with one of my blinds not connecting back to with Alexa after a recharge, I sent Neo an email and they called me back in hour, solved it in a sec. Great service, user friendly app, great functions. A game changer for a lazy person like me!

Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.

I had no trouble setting up my blinds on my iPhone 8 and my wife’s 10R. It works perfectly and I really don’t use the remote anymore, just my phone. What I would like to see is the ability to move blinds up or down the list so I could prioritize them. Right now you can’t, the order you install them is the order they appear in a list format and it cannot be changed. Also, you can only set schedules for each room and not each individual blind. I’d like to see that changed. I don’t use Alexa, Google, or any voice controlled devices, just the apps that come with the hardware for my home security, lights, etc. I would hope that Neo works to improve their software over time, that’s why I gave it 5 stars, because although it needs some better functionality, it does work great and was easy to set-up and install each blind.

Thank you for your review! We appreciate the feedback. We've forwarded your feedback to our development team. Thank you for taking the time to send us your suggestions! I see that you gave us 5 stars in your written message, but only one star has been selected. Is there a chance you would be able to revise your review with us and let us know how your experience with our app has been? Also, If you have any other ideas that may improve the user experience, feel free to e-mail us at tech@neosmartblinds.com.