NeoRhythm 4+

So the pictures of how the app should look - which seems like a REALLY nice layout - on the Neorhythm website and in the App Store do NOT match the actual app. My actual app is not laid out / formatted in a way that is nearly as nice as the pictures advertise. For example, the descriptions and pictures for the different types of predefined programs are in a separate section of the app, whereas it would be nice if the pictures of where to place the Neorhythm band were in the same section as where you select a program (as shown on their website and in the App Store). Also, I am unable to see a log of the sessions that I’ve completed, as also shown on their website and on the App Store. Why are there so many differences between how it is advertised vs what is actual in the app?

Hi! We are very sorry for the inconvenience. We had to make minor tweaks regarding positioning on our website, manuals, and the app and we will resolve and simplify all of the positionings within the next update. We thank you kindly for your feedback and for taking the time to review us. The sessions are logged when Bluetooth is enabled in the app - Stimulation Status needs to be on for the sessions to log. Let us know if there is anything else we can help you with or message us at www.omnipemf.com/support.

I get so frustrated with the app mostly because of the connectivity issues. Every time you open the app, you have to connect to the device. So I will start an hour long program, leave the app open on my phone, go to different apps, etc. Then when going back to the app, I have to connect again. My current program pops up, but the timer sometimes shows that the time started when I re-connected to the app.

I don’t look at history very often, but when I do, it makes me wonder if it’s inaccurate or if my device is turning off randomly without me knowing. I honestly think the log is wrong because one position I use often has the coils near my ears, and I can hear the device working. But my history shows literally dozens of sessions that are between one and seven minutes.

Another thing I wish were possible on the app is to add magnetic flux density to the custom programs. I found some great protocols on omnipemf’s website, but I can’t accurately save them in the app. That’s not a huge deal, but it would be nice! 🤷‍♀️

Hi Rach, we are so sorry for the inconvenience! The app restarting a program as soon as you reconnect is a technical error, so please contact us at www.omnipemf.com/support so that we can offer you technical support or device replacement.

As for the Advanced Mode programs or Custom Frequencies, you can manipulate the intensity by choosing 0.5, 1.5, or 2.5 mT. You may also save several different frequencies of different intensities using Sequences that will run all the saved frequencies one after the other.

The app functions as it should and there is the information you need to select and understand the programs and load them to the device. You can easily choose different durations for each program, which vary by program type. Other reviewers mentioned the settings are grayed out, this is true until you actually connect the device (obviously you can’t change the settings on the device if you haven’t connected it yet). There is no reason why this app would erroneously drain your battery, especially because you can choose to drop the Bluetooth link to the device by unchecking the “stimulation status” setting. This makes the device autonomous of your phone while doing a stimulation. I am not a paid reviewer. I just received my NeoRhythm and am using it right now. No review yet on petential benefits but the app is a-okay, If intentionally simple.

Thank you kindly for your review! We sincerely appreciate you taking the time to write your feedback. We hope newer updates make the experience even more enjoyable.