Neuriva Brain Gym 12+

The brain gym is fun because I like puzzles. However, the script says it will assess your ability to identify, visualize and scan, but as I understand it’s more about speed. I have over and over for weeks in the same level because the tiles are there, I can visualize the tile, recognize the match by scanning but the board won’t let go of those particular tiles. Why do they hold up half the board and give me a low score over and over. My dissatisfaction is in when I have cleared the board (say 3.4) and it promotes me to 4.0 if I’m not fast in this new area, it sends me back to the previous level. How is a person supposed to learn something new when not given the chance. For example. If I’m in grade 1 and I aced my class and is promoted to grade 2 and don’t catch on instantly I get sent back to grade 1? I would never graduate from school. Nor learn anything new. That’s your logic? I should be allowed to stay on the same tier until I get it. I’m 66 yrs old not 16. This process means to test me as stupid. Fix that in your next version please. It’s frustrating to me.

Hi decilpe, Thank you very much for your 5-star review!!! Please contact us at schiffcustomercare@rb.com with any questions you have and we'll be happy to help!

I purchased neuriva today and downloaded the app. When I try to log on using a password that I created for shiffs vitamins i am able to log in , it askes if i read privacy etc ,asks my sex, and then suddenly pops up with the screen that I have no Internet connection. It did this also with my iPad. I assure you I do have an Internet connection otherwise you would not be receiving this email.
I am using an iPhone ex S max iOS version 12.2 on both my iPhone and iPad. Please advise

I contacted the company and the developers regarding the issue that I described above. After 24 hours they contacted me with a temporary solution and asked me if it solve the problem. Indeed it did and then they were able to fix the database in order to prevent it from happening to others. I used the app since then it seems to be excellent.
I therefore change my review from one store to five stars.

Thank you for your 5 star feedback - Silverdrmd!! This error has indeed been resolved. If you ever have any questions, please contact us at schiffcustomercare@rb.com and we will be happy to help out :-)

This App suddenly frozen after 2 days ago there was an energy failure around our area and there was severe weather condition some kinda like minus degree and our internet got affected. When I get into the app after the energy surge, the NEURIVA App suddenly Frozen and all my 30 day challenge were all deleted.. so I have to do all over again. I believed whoever made this UI/UX systems should be updated or there will be some type of Fail system to keep the User from not losing its track from practicing their cognitive and neurological functions . I am not quite sure how effective these Tests would be and if taking Neuriva supplements would be able to help a certain person , when the Brain Gym was failing and cannot provide the necessary effective regimen 😱😩😤😳

Thank you for your review, CFN2000. We're very sorry you've encountered this issue! Please contact us at schiffcustomercare@rb.com with your details and we'll do our best to resolve it. Thank you!