Getting your daily fill of Dunkin’ just got a whole lot easier with the Dunkin’ app.
Order ahead and skip the wait
• All users can place their order ahead through the app and skip the wait in store.
• Save your favorite menu items to make ordering even faster!
Join DD Perks and earn rewards on every Dunkin’ run
• $1 = 5 points. Every 200 points earns you a free beverage. Plus, get exclusive bonus point-offers.
Check out faster
• Whether you’re stopping in store to scan your app or ordering ahead, load funds to your account to save time on your run.
*Location and Notifications may be required to receive promotional offers.
• We’re speeding things up and making it easier to order! You no longer need to tell us when you’re ready to pick up your order. It will be sent to the store when you place it at checkout.
• Ordering ahead as a Guest? You can now use a DD Card for payment in addition to credit & debit.
• We’ve updated the design of the Main Menu. DD Perks members can manage their DD Cards & payment methods from the ‘Manage Funds’ section and App Settings can be found in ‘My Account’.
We’ve also fixed some bugs!
Ratings and Reviews
Great app when it works, but it almost never does. Almost every time I go to reload the value on my card I experience an app error, and in result of this, I cannot purchase any food or drink that morning. This is quite angering especially when you’re relying on the app to quickly pick up breakfast and coffee on an early commute. When I’m not experiencing issues reloading a value, I am receiving error messages when doing something as simple as placing an order. I can’t even count how many times if received messages saying app error or technical difficulties. It’s very unfortunate because I am a loyal customer and I want to use the app, yet I’m running out of patience because these issues are not new. These situations have been problematic forever now. I expected them to improve after the app aged a little, figuring it was a learning curve for the designers of the app. However, after all this time and constant complaints, they have still not fixed these errors. I have about run out of patience at this point and it’s unacceptable to seldom work. The app has potential and I love it when it works, but until these major issues are resolved, I hate to say this, I will be ordering to Starbucks. I am a loyal Dunkin customer and I spend exuberant amounts of money there (and I want to), but at this point, Starbucks is far superior in the mobile ordering system, and my commute in the morning does not allow for an in store order.
I’m a loyal Dunkin’ customer
I have had so much problems with your app... I will reload it then I will get to the store to use my reward card and I get a app error message. It’s happened way to many times lately. When you first come out with this, it was working well, now I’m just wasting time on trying to get my $ off of my card account just because your not willing to finger out the problem consumers are having. We are on our way to work, appointments, etc and we don’t have any time to keep trying to get our funds off of your companies reward card account just because you have decided to change around your application. It’s not easy to use funds that you have already accounted for when we get to your facilities (restaurant) just to find out we are out of luck with using our DD Perks card because of technical difficulties. Can you please fix this problem. I’m going to have to find a new coffee shop (Coyote Coffee), it’s not about the money, it’s about service to constantly whose dependable on their perks card! I actually have no idea if you read these messages but I hope that you are. Thank you
My biggest problem with this app is it rarely works. If you ask it to refresh and show the balance on your pre-loaded card, it constantly says the wrong balance according to what they scan at the register and say that I have. It’s told me before I had $12 for example, and the people scan at the register and say I have three. The rewards are practically worthless. I go there twice a week and I might get a free cup of coffee every other month. But none of that matters compared to trying to load my card with value. It should be simple but every single time I do it there’s a different problem either preventing me from putting value on, or showing me a screen that says there’s an error so that I do it over and over again end up with $60 added to my stupid Dunkin’ Donuts card. Then I go through an entire order on the go process and at the very end when I try to pay and be done with it it says my location doesn’t support ordering on the go. Do you think you could’ve maybe told me that beginning before I went through a ridiculous 30 steps to try to get an order in? Terrible terrible execution on this app. It’s absolutely ridiculous that they can’t make this app function properly, never mind Be worthwhile to use.
- Dunkin' Donuts
- 146 MB
- Food & Drink
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 Dunkin' Brands, Inc.
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With Family Sharing set up, up to six family members can use this app.