Nexar Connect 4+

App is easy to navigate. Wish videos would get downloaded to your phone and not have to wait to get in car to download. Or have to be in car to watch videos. Currently asks you to push device button twice to connect every time. (Nexar one) if car were to get stolen, I would not be able to view footage unless I was connected to camera. Liked the old version when you could watch videos in real time not lapse.

Hi, thanks for sharing your feedback. We’re glad you find the Nexar app easy to navigate. We understand the current limitations with video access and are working on improvements to make downloading and viewing more convenient. Your input is valuable, and we’re committed to improving your experience. If you have any more suggestions or need assistance, feel free to reach out at support@getnexar.com. Bianca at Nexar Team

Read the review just before leaving mine. They will fight and prevent you from returning it even a minute passed their return period.

I updated the app and never get a single alert despite some damage to my car (some from falling seeds from a very tall tree by my house and I hear when the seeds hit the hood or roof because it’s that loud!). I spent so much time, and without pay or an actual fix, of why my camera can’t keep or easily connect to live stream. It always takes at least 3 mins if it even connects. I feel like I should be refunded and paid for my time giving them all these readings. I got a ticket one time and by the time I got to my destination (20 mins away), there was no chance we could even recover the video. Every time it was powered on, it immediately was recording and there is 0 possibility of transferring video by usb cable! The actual transfers go extremely slow (slight improvement with new app).

Overall, it’s just a huge headache, loss of evidence if even recorded and a major price scam to charge so much with then an arbitrary monthly subscription. For me, it’s just an accessory to deter since it’s constantly shutting down because of the “high” temperatures and my ac can’t even cool it down enough? Garbage if you ask me and legally my opinion would say false advertising.

Hi, I'm truly sorry to hear about your experience. I understand how frustrating it must be to face these issues repeatedly and not get the help you need. This is not the experience we aim to provide, and we want to make things right for you.

Please send us the details of the issues and your previous support interactions to care@getnexar.com. We are dedicated to resolving this for you as quickly as possible and ensuring you have a much better experience moving forward.

Thank you for giving us another chance to assist you!

Bianca at Nexar Team

I have had several dash cams over the years. This Nexar One with all attachments has been a nightmare. From a delayed launch to app issues. To streaming issues, I’ve never had it working properly for more than two days in almost two years of ownership. I’m now sitting in my car for the last 3 hours trying to download a video from the camera and it just fails over and over again. It’ll get 95% and then the light on the cam turns red. What good is a cam that works only when it wants to and has no ability to download videos via a wired connection when the WiFi and Bluetooth doesn’t work. I wanted to love this thing and it’s been nothing but trouble. At one point I sent in my camera for replacement with original box and they sent me back a used camera with a beat up box. So disappointed. I feel taken. Chat support is nice, but usually unhelpful asking to perform typical troubleshooting steps that don’t work.

Hi, we sorry to hear about your frustrating experience with the Nexar One. This is certainly not the experience we want our customers to have. Your feedback is very important to us, and we want to make things right.

One of our support leaders will reach out to you within the next 24 hours. Can you please fill in the following Google form to make sure we are contacting you via the right email address? https://bit.ly/3PzlIup Provide them with your order number and details of the issues you've faced. We will prioritize your case and ensure a more effective solution.

We apologize for any inconvenience you've faced and appreciate your patience.