NinjaTrader: Trade Futures 4+

Charting is Aweful!!!

I just joined and was so excited to trade with NINJATRADER. Unfortunately, I had to get away from my screens today. When I checked the market via my phone, I was excited to get into a trade. Went into the NINJATRADER app and couldn’t even get the charts to move. Couldn’t even change the time interval. I opened and closed it 3 times, still couldn’t move the charts. Couldn’t place a trade not being able to see what’s to the left of the price action. Any other app out there, you don’t find this problem. Please get it together or I’m leaving for AMP futures with my 140K account.

Lacks charting functionality and support. Only good for putting trades on

I’ve had NinjaTrader for well over a decade and thought it was a great idea that they’d finally made the move to have a mobile app. But this app still lacks a lot of functionality that you’d want in a trading platform. Plus no specific mobile support. I’ve dealt with NT support countless times before since NT (Windows) Platform is a very capable charting software. With that, support was great. Mobile app support, however, is really bad. The only thing they’d tell me is to “clear cache and you can search online on how to do that on your specific phone” and “delete and reinstall the app” which did not fix the problem. For charting: the only way to expand a chart and add actual indicators is to click on “market screen” which means if you don’t have depth of market data on a specific instrument you cannot see price on y axis when you expand the chart (even though you’ll see up to the minute price data on the small line chart of the watchlist) i.e. for crypto and forex pairs (which price data is free and available on most if not all trading platforms) and $TICK (which I wouldn’t need the depth of market data for) you’ll be able to see live price data on the small watchlist but not able to see it if you expand the chart

*A lot of the 4-5 star reviews just talk about problems of the app.. so don’t know why they’re all clicking 4-5 stars

Developer Response ,

Thank you for this feedback. We're working hard to bring consistent updates and improvements to the app, so suggestions like this are very helpful. I will be sure to pass your note along to our product development team as well.

Unfortunately Not Apple friendly at all

I have been trading options for quite a while and wanted to start trading futures this year. My research led me to NT, unfortunately coming from TD Ameritrade, i am devostated to find out that they have no OS software (only PC supported software) for desktop application. I found the web based trading platform not so friendly and not sufficient to actually chart and trade on. I tried downloading the app on my ipad and come to find out it is not designed for ipad in the sense that it does not provide anything extra to take advantage of the screen size and resolution. It is the same app as iphone, and you can only “magnify” the app to make it bigger on the screen. I have a pretty decent imac set up for trading so i am not willing to spend a lot of money for a pc setup just to be able to use their NT software on a pc. So unfortunately until they have a native software that supports OS/iOS, i will stick ToS. It is a shame for a company like NT, which i would in a way categorize as a tech/finance company, to be so much behind time as far as Apple device support goes. Otherwise they have great pricing and probably the lowest day time margin requirements.

Developer Response ,

Hey, there - thank you for this feedback and for taking the time to review. We're constantly working to improve all of our apps, so I will be sure to pass your message along to our product team to review as well.