The Nordstrom Rack App for iPhone and iPad puts the brands you love at up to 70% off right at your fingertips. Plus, it gives you instant access to HauteLook’s exclusive, limited-time sale events—all from the same app! Now you can shop and browse the latest looks from both stores wherever you are.
*IT'S ALL HERE: Must-have trends and essentials at your fingertips
*SCAN AND SHOP: Scan in store or at home to find other sizes or colors online.
*SNAP AND SHOP: Take a picture of an item to find something similar.
*DISCOVER HAUTELOOK: Toggle in the app for can't miss daily flash sales.
And, enjoy free shipping on orders over $100 and easy 45-day returns by mail or to any Nordstrom Rack store. Download the app now!
ABOUT NORDSTROM RACK:
Nordstrom Rack is where style meets savings. We offer the most current trends and brands you love for 30-70% off original prices—each and every day. Whether you prefer the convenience of online shopping or crave the thrill of treasure hunting at one of our many stores, we’ve got you covered.
First-time shopper? Get $5 off a $50 in-store purchase for downloading our app!
Ratings and Reviews
No issues with a return
I have only ordered a few times from this site. I did have a return due to a size issue (not quality issue) and fortunately there were no problems. I dropped it off at UPS store and received my refund in a reasonable amount of time.
Given that experience I will order again. The site offers petite selections that are not available in my area. There is a rack store an hour away from me but I would only go there if I wanted to make a return in person. I doubt I would find a satisfactory petite selection in the store which is the case with most department stores in my area. Wish these stores would get on board and offer the same quantity of petite sizes as they do with other sizing. Most of my shopping has to be done online.
Free shipping would be nice!!
Frustratingly horrendous functionality!
Not sometimes, but always, pages don’t load correctly. If you put anything in your cart it becomes A CHORE to keep it there! You truly have to reopen & reorder ea. item constantly. (Tip: I screenshot cart & call customer service with still only some luck.) Putting in filters (size, price, etc) is useless & items sort randomly. Then, there’s the inexcusable problem of trying to order Rack vs. Haute pages (content for both w/in but can’t recognize user or account), which the app can’t support functionally. Worst of all, NEVER pick an item that says “only blah blah quantity left” because it sends you to random, unresponsive pages worse than the already horrendous page back & forward unorganized shuffling to toggle from cart or wherever you were trying to browse.
Customer Care Reps say they’ve heard about these problems for quite some time & seem equally upset by the limitations in which they can help customers with the app. That being said, one time I reached an elevated rep able to extend cart timer & we retrieved a few ‘expired’ items that either disappeared from my cart but, unforgivable was that some were removed even after entering payment.
Shipping too slow - benefits to card holders
More time is needed to reserve an item when trying to meet the free shipping minimum. Also, most people I talk to add items to meet the minimum with the full intention of returning them. Free shipping with no minimum or free two day shipping should be given to Nordstrom card holders. Rack is notoriously slow in shipping...I often buy off Zappos or other free one-day or two- day shipping websites bc they will price match. The slow shipping often prevents me from buying items from Rack online. It isn’t the speed of Nordstrom. Now with the Rack membership I don’t see many benefits to holding a Nordstrom card since everyone gets them.
With Family Sharing set up, up to six family members can use this app.