The Nordstrom Rack App for iPhone and iPad puts the brands you love at up to 70% off right at your fingertips. Plus, it gives you instant access to HauteLook’s exclusive, limited-time sale events—all from the same app! Now you can shop and browse the latest looks from both stores wherever you are.
*IT'S ALL HERE: Must-have trends and essentials at your fingertips
*SCAN AND SHOP: Scan in store or at home to find other sizes or colors online.
*SNAP AND SHOP: Take a picture of an item to find something similar.
*DISCOVER HAUTELOOK: Toggle in the app for can't miss daily flash sales.
And, enjoy free shipping on orders over $100 and easy 45-day returns by mail or to any Nordstrom Rack store.
GET OUR APP, GET $5 OFF $50
Download the Nordstrom Rack App now for this in-store offer. Valid for first-time app download only. For complete details, see the Terms & Conditions (www.nordstromrack.com/promo/NordstromRackApp).
ABOUT NORDSTROM RACK:
Nordstrom Rack is where style meets savings. We offer the most current trends and brands you love for 30-70% off original prices—each and every day. Whether you prefer the convenience of online shopping or crave the thrill of treasure hunting at one of our many stores, we’ve got you covered.
Bugs fix and performance improvement.
Ratings and Reviews
Shipping too slow - benefits to card holders
More time is needed to reserve an item when trying to meet the free shipping minimum. Also, most people I talk to add items to meet the minimum with the full intention of returning them. Free shipping with no minimum or free two day shipping should be given to Nordstrom card holders. Rack is notoriously slow in shipping...I often buy off Zappos or other free one-day or two- day shipping websites bc they will price match. The slow shipping often prevents me from buying items from Rack online. It isn’t the speed of Nordstrom. Now with the Rack membership I don’t see many benefits to holding a Nordstrom card since everyone gets them.
Shipping was horrible
I was not home and couldn’t stay home all day for my package and left the door tag with instructions to leave with my neighbor. I received an email saying package was at a ups drop off location and I rushed there before work only to find out it wasn’t there and the store owner said he received an email stating it has been shipped to another ups location for pickup. I had to break the speed barrier to get to work that day and that was not the way I wanted to start my day. I contacted customer service and was on hold for about 28 min while they tracked my package and still had no results and had to get into work. I called customer service back and was given the address of the location of my package after again being placed on hold for 14 minutes, of my fifteen minute break. I will say the return was easy breezy but the beginning really put a BAD taste in my mouth. I should be given reward points “just because “ on this one.
App/Website Crashes A Lot
The Nordstrom Rack app and website crashes a lot. I placed an order last night and I kept getting an error prompt when I tried to check out and place my order. I attempted to place my order several times and continued to receive the error prompt and my cart would empty. I woke up this morning to two order email confirmations meaning my order was actually placed twice without my knowledge. I called customer care to cancel one of the orders but they weren’t able to as it was outside of their apparent 2 hour cancellation window. Now I have to wait to receive both orders (which are duplicates), call customer care again to receive a “courtesy return shipping label” and then ship the entire order back. Highly inconvenient for an error with their app. Don’t think I will continue to use it as I just keep running into crashes and issues that end up creating more work for me. Extremely disappointing.
With Family Sharing set up, up to six family members can use this app.