Now Support 4+
ServiceNow
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- Gratis
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Descripción
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Novedades
Versión 18.4.0
Fixed
• SVG images do not render in Now Mobile app
• Users are reported as ‘Anonymous’ in the User Experience Workspace dashboard
• An error appears on app launch: 'No data available please pull down to refresh'
New
• Trigger Now Assist skills (Record Summarization and Resolution Notes Generation) directly in Virtual Agent on mobile
• Users can easily edit/refine Resolution Notes using Now Assist Context Menu on mobile
Detailed release notes can be found on the ServiceNow product documentation website.
Calificaciones y reseñas
Finally
Something like this app lets me run by business from wherever I am! Another win from the ServiceNow team.
Works for me
Finally an app that gives me access to my cases, change request and knowledge resources on the move. Love it.
Not sure why this is required to get support
The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.
Privacidad de la app
ServiceNow, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.
Datos asociados con tu identidad
Los siguientes datos pueden recopilarse y asociarse con tu identidad:
- Ubicación
- Historial de búsqueda
- Identificadores
Datos no asociados con tu identidad
Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:
- Contenido de usuario
- Datos de uso
- Diagnóstico
Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles
Información
- Vendedor
- ServiceNow Inc.
- Tamaño
- 128.9 MB
- Categoría
- Negocios
- Compatibilidad
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- iPhone
- Requiere iOS 17.0 o posterior.
- iPad
- Requiere iPadOS 17.0 o posterior.
- Idiomas
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Español, Alemán, Checo, Chino simplificado, Chino tradicional, Coreano, Finés, Francés, Hebreo, Húngaro, Inglés, Italiano, Japonés, Neerlandés, Noruego bokmål, Polaco, Portugués, Ruso, Sueco, Tailandés, Turco, Árabe
- Edad
- 4+
- Copyright
- © 2024 ServiceNow
- Precio
- Gratis