NumberBarn 4+

Outgoing calls often have no audio with VOIP

More than half the time I call someone the calls have no audio and I have to try again. They can hear me, but I can’t hear them, but if I connect my headphones suddenly it works. Had this issue with multiple phones now.

Seems to be a VOIP issue (even though my internet is great), works much better with the “callback” option.

Developer Response ,

Thank you for the review. Would you be willing to submit a support request with more details so we can work on making our service better for you and others? https://help.numberbarn.com/hc/en-us/requests/new

Good start, but needs a lot of work

This app has so much potential, but basic functionality on iOS is missing - for example, whenever I get a text message, there is no notification badge, so if I miss the banner, there is no way for me to know that I have a waiting text conversation. I checked and double checked all the notification settings on my phone and it looks like this is just a failure on the app side.

It also has a place for contacts, but no way to link the app to the contacts on my phone, which effectively makes the “Contacts” section of the app useless because I’m not going to enter the thousands of contacts I have into this app, nor try to keep them up to date, manually, which is how it seems to work right now.

Finally, whenever I get an incoming call, there is a noticeable delay in the dialogue, which inevitably always creates an awkward start to every conversation. Not sure if this is an app issue or a NumberBarn service issue, but it is frustrating either way.

Ultimately, the app works, in that you can make calls, send and receive text messages, and manage your NumberBarn number settings, but everything about these functions is awkward and requires some sort of finagling and/or workaround. Hope the development team is continuing to improve this app.

Calls don’t forward

As other users have reported many calls don’t ring to my phone, which is kind the whole point. Unlike at least one other, customer service has been unable to resolve my issue for over a year.

They tell me it’s fixed and since only about half the calls don’t go through I don’t know that people have had to call 2 or 3 times to reach me unless the customer tells me. Then I jump back on with support and they tell me it’s fixed again. It’s an endless cycle that never solves the problem. I’d suggest finding a different service because they here are sneaky enough to let just enough calls come through that you may not notice for a very long time.