Numerade - Homework Help 4+

Honestly worth it

Needed help with my physics homework, so i got the trial. I ended up paying for the subscription because it’s that good.

It answered every question with detailed steps. It also had every physics book out there with every question and videos to explain it ! Def recommend it if you’re a student struggling with any type of math !

Unusable

I’m a student and I’ve loved the website version of this for a while, but I thought the mobile version might be easier for when I don’t have access to my laptop. Not sure if this is just my phone, but the app is almost unusable. I can’t watch the videos in landscape and when I try to lock my phone in landscape to see if it will work it just stops playing the video and exits out of the video. I barely move my phone and it immediately exits the video too. I’ve tried multiple times to find a work around and so far nothing is working. Also, when I pause a video and try to unpause it again it freezes and won’t let me click on anything. I’ve tried restarting the app and it does the same things over and over again.

Developer Response ,

Hi there, thank you for your detailed feedback. We are sorry to hear that your experience wasn't what you'd hope for and would like to learn more information so we can look into this a bit further for future updates. Can you please email me at Emily@numerade.com? Thanks!

Cancellation troubles

I've read similar reviews about the difficulties of canceling. The developer told others there is a cancel option to submit. I canceled my subscription at the end of this month through apple and received three emails from numerade validating the cancellation. I checked my account at the start of the new month and I was charged again for a monthly fee? Also, when purchasing the monthly fee awhile back, the video answers still required me to watch adds in order to view? So I had to keep validating my subscription and changing it to weekly. This app definitely has bugs and cancelling is difficult. Not worth it to me.

Developer Response ,

Hey there, thanks for sharing your feedback with us. While all users can cancel via the Apple App Store or via their Billing Page, depending on which was used to subscribe, it sounds like from the info provided that you may have had multiple accounts. If you'd like to email us at Support@numerade.com, we'd be happy to look into this further. Thanks!