Nursa‪™‬ 12+

Freezing accounts

The app is ok and let’s you get paid instantly. But when it come to unexpected situations the platform took forever to get back to me and I’m still waiting . They froze my account for 2 weeks , due to me having to cancel my shift my baby sitter died suddenly and i had to cancel the shift I had nobody to watch my kids. I been submitted a request to unfreeze my account. Nobody call or emailed me . I explained to the representative the situation And that it was not my fault my baby sitter passed away. It’s been a week and nobody got back to me so I can work! I don’t like that they freeze your account like that life happens not happy about this, was 5stars in my book now 3.

CNA

I give this app a 3 stars. I like that there are facilities near me that I can choose from which is a select few and then the rest like 80 miles or so away. One could definitely earn a part time or full time income doing this if you get scheduled. The problem with this app is that the need for help at these facilities is great but the response time is slow and or no response. The need for help is great but I also don’t like that when requesting a shift at a location of choice the position is eventually filled by someone else but then that same position that I requested 2 days ago is looking for help again. I don’t like the fact that this is happening at multiple locations and multiple times a week when I have requested the shift. I could be requesting to work a shift the same day and then eventually say the shift is filled by someone else and then an hour later their looking to fill the shift again. If you work in healthcare, a person will eventually find out that the need for help is great and that most healthcare places are always short staffed. So do workers a favor and use registry. Nursa needs to do at first come, first served so staff members are not getting burnt out and the facility is not left short staffed. That’s what it’s here for. Another thing that the app does sometimes is take a while to load and then it will say error and become blank. With that being said, this app could use some improvement and I give it 3 stars.

ALMOST a great app

This app is a wonderful idea, and I love the simplicity of working, once you are actually able to schedule a shift. Unfortunately, scheduling shifts is a huge pain, and the actual app is designed very poorly. There are a number of glitches, and probably 1 in 5 times I just have to restart the app all together to get it to work.

Now for my biggest complaint: most of the glitches aren’t a big deal, but where things get frustrating is when you are trying to find specific facilities you want to work at. The app’s filter system is horrible, and it can be really hard to find a shift in the city you want. For instance, if I want to find a shift in a specific city, you can’t do that. You have to either be in that city currently and set the search radius accordingly, or you have to search for the city and select every single facility in that city to search for what shifts are available. This wouldn’t be a big deal, except they list all kinds of facilities, even if they don’t currently have any shifts available. So for instance, you can spend all kinds of time manually selecting 100 different facilities in a given city, only for not a single job to show up. This can be extremely frustrating at times, and I wish they would add a more simple option to see all AVAILABLE shifts in a given city, rather than having to use your actual location or manually search by facility.

Developer Response ,

This is truly great feedback, we need people like you! Our product team would love to chat with you more about the problems you are experiencing as they are building out solutions to problems our users are seeing. All your above comments are great and we want to ask some questions, contact us at community@nursa.com. We hope to hear from you!