OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes
We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
Ratings and Reviews
The app downloaded easily, and all of my information from SeeClickFix migrated over seamlessly, including login. Seems like a more intuitive interface that’s easier to use than the current version of SeeClickFix. They really should update the app to allow for touch ID sign in, but that’s my only complaint so far.
Best App ever!!
I’ve been using this app for years. It’s very convenient and can be used anonymously. Reporting abandon cars is slow to response, but I understand that there is a backlog on getting them off the street. Reporting illegal dumping has a quick response as long as you enter the correct location. The only downfall is when there are no houses on a street it doesn’t report it correctly. Other than that, it’s great.
City Support needs a lot of improvements
The app is a big joke, the city will not respond accordingly. It takes them weeks even months to send someone to address any issue.
- City of Oakland
- 36.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2008-2019 SeeClickFix, Inc.
With Family Sharing set up, up to six family members can use this app.