Olympics: Live Sports & News 4+

This app has been around since at least the last Olympic Games, yet is still not user friendly. Professional interface engineers need to apply best practices with user feedback to improve the usability. Too many hoops to jump through (too many clicks to desired info) and insufficient user customization of the interface.
Why are event times in military time with no time zone provided? We can assume it’s local to the Olympic site, but how do we know? It could also be GMT. And why can’t we just select our time zone in settings and see all events at the time they occur in our own time zone? As it stands now, we have to covert military time to regular civilian time and then figure out what time zone the Olympic site is in (Japan this year) and then figure out the difference between the time in Japan and the time in our own town and then covert! Just let me set my time zone!

We are sorry you are having an issue with the time zones.

The time in the app is the Tokyo local time and unfortunately, there is no way to change it. You can also find the schedule on the website https://olympics.com/tokyo-2020/olympic-games/en/results/all-sports/olympic-schedule.htm

Our goal is to provide a rich experience. We would like to hear more about your concern. Please reach out to us at http://support.olympics.com if you have more questions or if you would like to give us feedbacks.

(Updated from 1 star to 3 stars because some problems were corrected.)
The pages load fast, but the settings still need to be improved:
(1) We need to have more than one favorite team; at least 3 favorites would be good - many of us have multi-national families, friends, and business colleagues.
(2) We need to be able to pick more than 8 favorite sports to follow, or else we need to be able to select some broader categories as well as individual events. At least 12 would help. For example, I would like to choose “Swimming / Diving” and get ALL the swimming and diving events including the synchronized swimming; “Martial Arts” and get Karate, Judo, TaeKwanDo and anything else considered a martial art; and “Cycling” and get everything that uses a bicycle.
(3) The app needs a landscape view for iPad and other tablets.

Thank you for the review, we sincerely appreciate for all the meaningful feedbacks provided to us.
We will make sure to forward them to the respective teams for improvement of our in-app experience!

The app is not very intuitive or user friendly.
For example, if I want to find out how the men’s decathlon ended, then I cannot easily find it. There is no search function. There are pages and pages and pages of start times, and three cryptic letters: ATH. There is lots of space next to the time and these three letters to spell out which competition it actually is, but that hasn’t been done, so you’re just looking at a few hundred ATH start times, and you have to click on everyone of them, to see what it is.
You also cannot find in which sports a certain country has medaled. E.g. Germany has 10 Gold medals - but which discipline?
Extremely time consuming to figure it out with this app, it needs a complete overhaul.

Thank you for sharing this issue with us.

We hope that we can provide a rich Olympics experience to everyone. Your feedback is valuable, so please do not hesitate to reach out to us at

support.olympics.com