OnDemandKorea: Korean Dramas 12+

The most recent update on Apple TVs has been a huge disappointment, notably click/toggle to rewind and fast forward. The app works fairly smoothly in iPhones, although the best interface for the Apple TV was for a good decade until the recent update sometime late 2022. The live TV option hardly works; the channels have froze multiple times or just blackout. The good movie options that were once updated every so often have all removed from the premium and went to Pay-Per-View. Many variety shows have been deleted or removed from the list such as Infinite Shows and many K-pop tv shows from M-Net are all removed. There are more Chinese and some Japanese TV/Movies added but many subscribers are paying to watch Korean shows. With Viki, Netflix taking up Korean streaming, ODK needs to to better - otherwise there is absolutely no incentive to stay subscribed.

We will continue to do our best to ensure there is no inconvenience in using the service. We apologize for the inconvenience. Thank you ODK Service Team

Update:
Apple TV app was updated today and it fixed 95% of the previous issues. Picture quality has been significantly improved. No more crashing or hanging issue. Play/pause button for Apple TV works 60% of the times. Scrubbing to fast forward or rewind fast still doesn’t work. But this update improved the app significantly. iPhone app almost has no issues but, this review is solely for Apple TV app.

Recent update looks nice. But that’s about it. Most of the issues has to do with Apple TV app. Picture quality is somehow pretty terrible now. It’s so dark that I have to crank up brightness and contrast to the max on my tv. Then I go to a different streaming app and it way too bright. Picture seem blurry. Play/pause function on my Apple TV remote doesn’t work anymore. Keeps crashing or won’t load with constant server outage. Haven’t had buffering issue like some others experienced tho.

Hello,

Thank you for the updated review. We are continuously resolving and will promise to present the service with no issue. We apologize for the inconvenience. Thank you ODK Service Team

First time leaving an app review simply out frustration with OnDemandKorea.

I am a Premium subscriber primarily so my parents can enjoy Korean content on their AppleTV.

The current version 2.0.1 of the app is almost unusable and frustrating to use on the AppleTV. When I wrote to address my concerns they simply asked for patience because the app is in beta. But the issues go beyond a few bugs. It seems like they just ported over their touch screen interface into the Apple TV app.

Is there an explanation why the play/pause button on my remote is not working at all with their app?

OnDemandKorea Korea is an app designed to be used exclusively to play and deliver video content on streaming hardware designed for playback of video content, correct? How can a company release an app update where the play/pause button does not work, something that works on every other app?

The absolute most basic function to play and pause media does not function properly. It is a reflection of other major issues including; the fact that it takes in excess of 20 seconds for the Home Screen to load, or the back function on the remote does not function. But it is also a reflection about ODK’s disregard for their customers to release such a poor product with terrible quality control.

Software that can not even perform the most basic functions with its primary hardware interface is more than an “inconvenience.” It’s a total failure.

Hello, We apologize for the inconvenience. We ask for you patience as we are currently resolving the issue. There is an error on our OnDemandKorea app. We trying our best to resolve this as soon as possible. If you have any issue, please contact help@ondemandkorea.com. Thank you ODK Service Team