OneBlood Donor App 4+

Two issues

I've got two main issues with this app. First is that it has not been updated for iPhone X and up. The top and bottom have black bars.

The second is that it is very tedious to find appointment times. I have to search a date range, select a day, select a procedure, and I then have available times displayed. Guess what, if there are no times available, now I have to click the back button which takes me all the way back to the date range search. Just make the process easier, list all available times in a scrollable list and have a separator per day.

Developer Response ,

Steeps5, thank you for reaching out. We appreciate your comments and actively work to improve our services for a better donor experience. We will investigate your comments and make adjustments to the process.

App needs work

The app is very basic. The user interface is mildly friendly. Scheduling an appointment is too difficult , it should be simple to select a time and place but it isn’t. Apart from your personal info, there is nothing on here. Needs a massive update.

Extremely Cheesy Organization

Neither the app nor the website could link my account to my donation using their own information. Called customer service and when I finally got to a person all he did was let me waste even more of my time trying to explain the problem and then forwarded me to someone else’s voicemail without even trying to help. Creeps me out that I trusted these people to take blood.

Developer Response ,

Hello, we are very sorry that you were not able to gain access to your online account. Please reach out to us at oneblood.org and use the "Chat with Us" function. A live representative will connect with you and assist you in gaining access to your online account.