OneJN

Name: OneJN
Rating: 3.9 (79 reviews)
Author: JN Bank UK

Finance

Only for iPhone

Free · Designed for iPhone

79 Ratings
Ages

4+
Years
Category

Finance
Developer

JN Bank UK
Language

EN
+ 2 More
Size

130.6
MB

iPhone

ONE JN Passport Connected to serve you better. ONE way of onboarding. ONE way of engaging. ONE way to serve. ONE JN Passport - Easy Movement Across all JN Companies. Your one-time sign up will enhance your experience when doing business with JN Bank, JNGI and JN Life Insurance. Your journey from onboarding, to accessing information, applying for unsecured loans, conducting transactions and ultimately earning loyalty rewards, will be easy to use, convenient and secure. You will be recognised at JN Bank, JNGI and JN Life insurance - no need to submit personal information again and again. Download the ONE JN Passport App today. Apple users can use their phones to download from the iTunes Store Once you sign up and create your ONE JN Passport profile, you will be able to access the JN suite of benefits. You will need a valid government-issued ID and a Tax ID number to get started. Access to JN Group products and services, all in one place, starting with JN Bank, JNGI and JN Fund Managers Open new JN savings accounts, update your KYC information Save time when doing business with select JN Financial companies Convenient and advanced data encryption helps to ensure your information is secure Tips for your financial well being. Online support (live web chat)

Ratings & Reviews

3.9

out of 5

79 Ratings

Unable to log in
10/11/2025

KodaKW
Useless. Signed up and Submitted documents for verification . Been trying to log back on but keeps saying “no internet connection “ . I thought something was wrong with my WiFi so I switched to mobile data however it keeps saying the same thing. Deleted and reinstalled again but still saying the same thing. Clearly not my internet connection but something is wrong with the app itself.

Developer Response
Hi, please send us more details regarding the issue you are facing or any error message that is displayed on the screen at onejnhelp@jngroup.com. Thanks.
Unable to log in
10/11/2025

KodaKW

Useless. Signed up and Submitted documents for verification . Been trying to log back on but keeps saying “no internet connection “ . I thought something was wrong with my WiFi so I switched to mobile data however it keeps saying the same thing. Deleted and reinstalled again but still saying the same thing. Clearly not my internet connection but something is wrong with the app itself.
Developer Response 10/13/2025
Hi, please send us more details regarding the issue you are facing or any error message that is displayed on the screen at onejnhelp@jngroup.com. Thanks.
I can’t even pass the first log in
02/15/2025

Novjo
I had downloaded this app at the Portmore branch while in Jamaica. I signed up and thereafter never able to log in to complete a profile. I back in the US and it’s completely useless. Unable to connect/my internet service is not available etc. So up to now I can’t log in the app

Developer Response
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onejnhelp@jngroup.com. Thank you.
I can’t even pass the first log in
02/15/2025

Novjo

I had downloaded this app at the Portmore branch while in Jamaica. I signed up and thereafter never able to log in to complete a profile. I back in the US and it’s completely useless. Unable to connect/my internet service is not available etc. So up to now I can’t log in the app
Developer Response 03/04/2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onejnhelp@jngroup.com. Thank you.
Absolutely useless
02/28/2025

Shxyne101
Initially it worked and you had very limited options to view some services that JN offered but after a few updates the app doesn’t even load. Just asks you to log in and doesn’t even do that. Just use the website and save yourself the headache.

Developer Response
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onejnhelp@jngroup.com. Thank you.
Absolutely useless
02/28/2025

Shxyne101

Initially it worked and you had very limited options to view some services that JN offered but after a few updates the app doesn’t even load. Just asks you to log in and doesn’t even do that. Just use the website and save yourself the headache.
Developer Response 03/04/2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onejnhelp@jngroup.com. Thank you.
Useless
06/29/2025

haleee46267
I’ve uploaded all my documents to create an account and since doing that I haven been able to login again, it’s been about 4 month I’ve called and the customer service said they can help.

Developer Response
Hi, please send us more details regarding the issue you are facing or any error message that is displayed on the screen at onejnhelp@jngroup.com. Thanks.
Useless
06/29/2025

haleee46267

I’ve uploaded all my documents to create an account and since doing that I haven been able to login again, it’s been about 4 month I’ve called and the customer service said they can help.
Developer Response 07/04/2025
Hi, please send us more details regarding the issue you are facing or any error message that is displayed on the screen at onejnhelp@jngroup.com. Thanks.