Onfleet Driver 4+

TERRIBLE UPDATE.

I’ll change my review if problem is fixed. I tried to contact support, but unfortunately they don’t have a complaint tab which caused me to write a review. New update for the iOS is terrible for two reasons. One, when I am driving I like to multitask to read customers notes really quick. I cannot see the notes from the multitask screen; instead I see the onfleet symbol over an opaque like screen. Second, while I am on a call I cannot complete any task since all that is shown is an opaque screen without the symbol... basically the app crashes when I am on the phone which I would have to kill the app and reopen it. Very annoying since this was not how it was before. It’s like this new update caused onfleet to take a few steps back.

Developer Response ,

Thanks for reporting these issues. We will need some additional information about the crashing behavior that you're reporting here. So that we can investigate with our iOS team, can you write to us at support@onfleet.com ? We can help from there.

Inaccurate millage readings

I’ve been using this app for a couple of weeks and have been comparing it to my odometer and google maps. It’s become quite clear that Onfleet is under calculating my miles by 8 percent. I estimated that will be over $1000 a year I’m loosing in millage reimbursement. So that means this app will cost me $1000 a year to use. I strongly suggest anyone using this app or considering using this app to measure it comparison with other apps. I contacted Alex, lead engineer in the support department and he gave me the lamest response how it was my odometer and google that was wrong and when I pressed him with my evidence he simple didn’t respond. I’ll assume he is aware of the design flaw and chooses to ignore it. If you get paid for miles, save yourself $1000 or more a year and use a different app because this app will steal money from you. If you are a dishonest employer this would be an excellent way to steal from your drivers. You would be able to steal thousands of dollars a year. Check it for yourself I’m sure your results will be similar to mine this app is literally a rip off.

Simple, Intuitive, Almost Everything you Need

It’s very easy to use: once you log in, you immediately see what tasks, if any, are assigned to you. Once you start a task, all the info about your drop-off is there: recipient name, destination notes, etc. The app gives you the ability to call or text the recipient, but it routes it through to company’s comms system, so neither your nor the recipient’s personal number is revealed.

Cons: there have been times (not many) when I needed to pause a task, complete the next task on the list, then return to the original task. This cannot be done. Once you start a task, you have to complete it, mark it as successful or failed, and then it disappears from your list. The only workaround is calling dispatch and asking them to adjust things for you.

Other than that, four stars.