OnWear 4+

Won’t stay connected! New user every time!???

The watch itself is fine. The app has felt to work consistently over this last week of having the watch it keeps logging me out or force closing. I’ve had to sign in as a new user every time it logs me out of the app.I’ve literally made an account seven times with the same email and password and it’ll keep making me a new account.

Developer Response ,

Sorry for replying so late, we found that there was a problem that the App could not be used in this version. Now we have located the problem, but we need your assistance to help us verify whether the problem is solved. If this is confirmed, then we can decide whether we need to submit an update to the App Store immediately.

This is our TestFlight version of OnWear. Please click the installation link and follow the instructions to complete the installation of TestFlight version.

The install link: https://testflight.apple.com/join/6VhcTLjA
The App Version: 1.7.0
Build 202208271400

If the problem persists, please let us know in time and we will continue to solve it.

Thanks for your feedback!

Cannot log in to create a new account

I have attempted several times to login after giving my email address and creating a password. When I clicked the “Create” button and error message came up that said the following: “ You have not checked the privacy policy & user agreement, please check before login.” I have clicked both of those and opened them to review them. But I do not see anything in either one to check with them.

I even deleted this app and re-downloaded it and got the same result. When I attempted to click for support on this App Store window I was taken to a blank page that has another error. I have never experienced this kind of trouble to create an account on a app.

How can I get technical support for this app on order to use my new watch?

Weather doesn’t update

The watch does not auto update or synch weather information. The OnWear app should be patched because if I “forced synch” it does push the weather information to the watch. But only when I manually forced synch by swiping down on the main screen of the app (much like how you refresh your emails in the email apps). I laugh at most of the reviews posted because they are obviously fake. (Over a hundred of them). I think iOS 15.1 broke the weather update feature because it installed a new version of Apple’s weather app.