OontZ 4+

The fact that the entire help section is composed of just about every question you may have, you’ll feel relieved to see your issue listed, however…

I think if they wanted you to see the answers they would make the hyperlink to the answers work. The help section literally only lets you see all the problems you may have. They do not give you access to the resolve.

Clearly there is no QC with this company. How can you possibly miss making EVERY SINGLE answer impossible to see in the apps own HELP section??

They figured out a way.

Now I’ve done the firmware update on my brand new speakers and they don’t work and there is not a functioning FAQ or help section.

Shame on this company for not making the very basic, easiest functionality of an app, actually function.

Speakers are great, the app developer needs work…

The app works great, and has a simple enough UI for most people to understand with no experience.

If your speaker isn’t showing up in the app, try going to your Bluetooth settings and connecting from there first,after that initial connection, it should pop up in the app. Any time you turn it on, and you can activate your surroundsound connection or dual connection by pressing the Bluetooth button on both your speakers.

Looks like a lot of people are having issues with this app/speaker. We bought one OontZ Angle 3 ULTRA and we liked it so much, I decided to buy another identical speaker several months later. We live on acreage and we beat this thing us. It’s fallen out of our ATV/tractor several times. Left out in the rain, and etc. Dual connect mode works fine, and I can control both speakers in sync or independently with the app. Also, I feel the sound quality is pretty good given the size and price.