iPhone Screenshots


Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as easy as connecting your phone, starting the Ford+Alexa app and speaking to Alexa. Even with road noise, Alexa listens and provides you with the same information and access to Skills and features as you can get with an Echo in your home. Alexa’s familiar voice and responses then play through your vehicle’s speakers. You can access thousands of Alexa skills and services that Echo customers already enjoy. Pump yourself up on the way to the gym by saying, “Alexa, play my workout playlist.” Continue the book you were listening to, even during your commute to work. Check whether you have dinner plans on the drive home by asking, “Alexa, what’s on my calendar tonight?”

• Alexa Capabilities: You will have access to most the same capabilities as you do from home, including controlling your smart home devices, ordering pizza, checking the weather, getting your favorites sports teams scores, checking and updating your schedule and more.
• Navigation: You can ask Alexa for a point of interest (POI) and ask Alexa to navigate to the POI. Alexa will hand off the POI to the onboard navigation when equipped or to your phone to provide you with turn by turn directions.
• Entertainment: Using Amazon Music, TuneIn, and iHeartRadio you will be able use Alexa to play music (skip, fast forward, rewind, play, and pause) and even make song purchases. The vehicle’s display will show artist, song, and album art information.

SYNC 3 Software Version 2.2 or higher is required. You can check the Software Version on the SYNC 3 touchscreen by pressing: Settings > General > About SYNC. The top line will show the current Software Version (SYNC 3, Software Version: X.X). Customers can upgrade to the current Software Version using automatic home Wi-Fi updates* or a USB download from owner.ford.com.
*Wi-Fi updates may not be available for SYNC 3 versions not equipped with navigation.

What’s New

Version 1.0.13

Fixed issue with streaming audio metadata in SYNC display.

Ratings and Reviews

2.4 out of 5
194 Ratings

194 Ratings

Jaymo1125 ,

Was Great Until....

Worked one day this week. Stopped working. Updated app and iOS. Still not working.

I put a Dot in my new F250 and tethered off my cell, then the Ford + Alexa app came out and it worked great. I have Sync 3 and like to listen to my Audible books through CarPlay, but I like the ability of Alexa being able to read my Kindle books to me as well. So like many others have said, how can this billion dollar industry not keep up with the iOS updates? I think it shows that Ford is over their head and needs to commit more effort to the technology aspects of the industry. Bat to the Dot.

Developer Response ,

Hi Jaymo, thank you for your feedback. Please reach out to us at mobilapp@ford.com and we can help you troubleshoot the issue you are seeing.

kksilva ,

Lots of potential

I have tested and it is average from a perspective that I am talking about leveraging a several decades company with a brand new one. Lots of improvements are possible. I am an IT guy with more than 30 years experience who loves IoT. So I believe that a lot of homework is due. Alarms and reminders don’t work; Communications don’t work. They are absolutely basic when we are talking about the beauty of Ford+Alexa. I can open my garage door and I can ask my vacuum to start cleaning so Why I cannot drop a message or set a reminder. I just can’t conceive such a shortage.

irish972 ,

It’s ok

Lost voice control when I had my F150 in for oil change and tire rotation on 8/8/19. Not sure why they would’ve flashed my SYNC, but it worked going in and didn’t work coming out.

Workaround is to push the voice control button on the wheel and have it link to Alexa...but it’s not working the way it should.


Ford Motor Company
44.9 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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