Orange County's Credit Union 4+

Orange County's Credit Union

    • 2.7 • 149 Ratings
    • Free

Screenshots

Description

OCCU Mobile allows you to manage your Orange County’s Credit Union bank accounts, loans, and credit cards all in one secure location. This app has been designed from the ground up with your needs and feedback in mind.

• Touch ID and Face ID login
• Deposit checks using your phone’s camera
• Send money to friends securely with Person to Person payments
• View transaction history, including copies of your cleared checks
• Transfer money within your account
• Transfer money to other Orange County's Credit Union members
• Make payments to your loans and credit cards
• Use Bill Payment to pay your payees
• Check account balances
• Find Orange County’s Credit Union branches
• Find surcharge-free CO-OP ATMs
• Locate a CO-OP Shared Branch

As you’d expect, this app uses the latest in security and encryption technology, keeping your private bank account information safe.

Simply download the app and then log in with your Online Banking username and password.

For installation support, call (888) 354-6228 Monday – Friday, 8 am to 7 pm, or Saturday 9 am to 2 pm

Mobile Banking is free for Orange County's Credit Union Members. However, your mobile carrier may assess text messaging and/or Web access charges. Membership in Orange County's Credit Union is available to anyone who lives or works in Orange or Riverside Counties, CA or the neighboring communities of Long Beach, Lakewood, Cerritos, or Signal Hill. Don't live or work in our area? You may also qualify through your employer or if your immediate family Member banks with us. Ask for details. Federally Insured by NCUA

What’s New

Version 24.01.301

Assorted bug fixes.

Ratings and Reviews

2.7 out of 5
149 Ratings

149 Ratings

OCCU User ,

It’s great.... when it actually works

Extremely buggy. It’s great when it actually works but it’s a 50/50 shot if you’ll be able to log in or not (for months). Super frustrating especially when you want to use mobile deposit and avoid going places during a pandemic. I like to support a local credit union and their app is the only source of frustration I have.

Developer Response ,

Hi there, we apologize for any inconvenience you’ve experienced with our app/online banking system. As a first step, please delete the app and re-install it. We’ve found this resolves most login issues. If that does not resolve the issue, please email us at memberfeedback@orangecountyscu.org and a member of our team will be happy to get in touch. Thank you for your Membership.

tommysappexperience ,

Absolute Garbage

Both the app and the actual website are horrible and disgust me every time I am unfortunate enough to have to (try) to use them. 95% of the time the app doesn’t work, 90% of the time the website won’t either. What’s worst is that this has been going on for a long time now and there is obviously no effort made by OCCU to fix this. The thought that people are getting paid for creating and “maintaining” this garbage app makes me throw up, I bet your coding staff also continually messes up their Starbucks order and then yells at the barista for “getting it wrong”. I can’t tell you how sick and tired I am of this absolute incompetence. Also, if their IT team is trash like this, how can I trust them with sensitive data and money?? I just opened an account at a different bank, and will close my OCCU account as soon as possible. Horrible. Wouldn’t be surprised if this app is so idioticly coded that data is leaking straight to North Korea. Everybody, do yourself a favor, don’t get this app and DO NOT BANK HERE!!!

Developer Response ,

Hi there, we apologize for any inconvenience you’ve experienced with our app and online banking system, and we'd like to help resolve the issue as soon as possible. As a first step, please email us at memberfeedback@orangecountyscu.org and one of our Associates will be happy to get in touch to learn more about the specific issues you're experiencing so that we can help troubleshoot. Thank you in advance.

£€$#%}{ ,

Works for me, no problems!

I just downloaded and used your app for the first time to do my first mobile deposit.
I recently refinanced my auto loan thru OCCU and my payment went down over $100/month so that's nice. Needed to deposit some money in order to cover the monthly payment and couldn't find a way to do that on the website, so I decided to try the app.

I was a bit worried when I saw that there were many negative reviews. Just wanted to add this positive one. It worked and was very easy to get the app, sign in, and make the deposit. I enabled facial recognition so hopefully it's even easier next time.

Developer Response ,

Hi there, Thank you so much for sharing your incredible experience with us and our Mobile Banking app! Orange County's Credit Union is proud to serve you!

App Privacy

The developer, Orange County's Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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