iPhone Screenshots

Description

ORNL Federal Credit Union’s Mobile Banking App puts the convenience of a branch in the palm of your hand. In a hurry? Enable the app's Quick Balance feature to view your account balances directly from the secure login screen. Enable Touch ID to access accounts with the touch of your finger.

This mobile app is available for use by members of ORNL Federal Credit Union. Not a member? No problem! Use this free app to become an ORNL Federal Credit Union member today!*

Easily find current loan and savings rates, directions to the nearest ORNL FCU branch location, or search our network of nearly 30,000 fee-free nationwide ATMs.

The app allows you to view transactions, transfer money between accounts, pay a person, pay bills without the cost of stamps and envelopes, and deposit checks from any location.

ORNL FCU's Mobile Banking App is convenient, fast, and free.**

Download today!

FEATURES
- Touch ID
- Quick Balance
- View Balances & Account History
- Transfer Funds
- Mobile Check Deposit
- Pay a Person
- Pay Bills
- Loan & Savings Rates
- Branch & Nationwide Fee-Free ATM Locator
- Reset Account Password

SECURITY
- Uses the highest level of security available for mobile banking applications on your device.
- ORNL FCU is committed to the privacy of your financial information. To view our Privacy Policy, visit: https:www.ornlfcu.com

*Membership open to anyone who lives, works, worships or attends school within the ORNL FCU chartered service area. For details on membership eligibility, please visit https://www.ornlfcu.com.
** Connectivity and usage rates may apply. Please contact your wireless service provider for details.

What’s New

Version 5.0.2

The latest update features pay button for loan payments, Pay A Person cancel option along with several bug fixes.

Ratings and Reviews

2.7 out of 5
135 Ratings

135 Ratings

tessrock24 ,

Newest update RUINED this app!

DO NOT WASTE TKME DOWNLOADING!!!

This update that just happened the past week is so horrible! It actually makes the app much less functional. It even looks cheaper! I don’t know if it’s a money issue with ORNL not being able to afford a decent app or if it’s to hurt their customer’s credit by removing the old very easy to use way to pay any loans or credit cards you have with ORNL.
It’s impossible to now easily pay my car loan like I use to on this app. The due date is not easily seen, which makes it so easy to miss a payment.
I am so so disappointed with this app. I have been a customer of ORNL for well over 10 years, which I have always taken any loans out with ORNL. Now, I am almost reconsidering continuing to be a customer with ORNL because of the lack of convenience they have caused me by making such a horrible upgrade with an app. The OLD APP was so much better, easier, and convenient. The old application even looked better and like more time was put into it. I don’t know what happened with this upgrade BUT PLEASE GET RID OF IT for the sake of your customers!! I will not be taking any future loans or credit with ORNL. SO DISAPPOINTING!

Developer Response ,

We are very sorry you are disappointed. We do appreciate your feedback, and will soon be offering the same easy way to make your loan payment and see your payment due. Please look out for those updates to be coming.

Jase727 ,

Very good, but have some suggestions

Love using this app for banking. The Touch ID is very quick and easy and the 'quick balance' is even nicer for just a quick glance of what's in your accounts without having to log in.
My biggest suggestion is that the app needs to show a longer expense history when you view your accounts. I'd like to be able to keep scrolling through past month's expenses instead of just the current month or month and a half.
Also, the app feature that lets you pay off your credit card seems glitchy when I try to use it, like it doesn't always register when I try to pay it off.

Great app but could use some work.

Yakin Roy ,

What good is online banking if bill pay doesn’t work?

Whenever I try to use the Bill Payment feature, I always get the error “We are experiencing difficulty. Try again later.” I checked the website to see if there was any information, but the mobile banking website is not smartphone capable, so I called to report the problem about four months ago. Was told that I could not use the website, because they had the app for smartphones... but the app is pretty flaky. It used to work, and when it did, it was so nice to be able to pay my bills from my phone after they show up in the mail or by email. Will change banks if this is not rectified. What good is online banking if you can’t pay bills? What good is an app if it doesn’t work from a smartphone?

Developer Response ,

Hi Yakin Roy. I am sorry you are experiencing this error. If you are still experiencing this issue will please reach out to us at 865.688.9555 so we can get some more information and look into getting this resolved/researched futher for you.

Information

Seller
ORNL Federal Credit Union
Size
135.4 MB
Category
Finance
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2016 ORNL Federal Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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