ORNL Federal Credit Union 4+

This app literally saved me from getting my lil booty arrested by the police. How, you may ask? Simple, I just showed the police how much I have in my bank account without needing to call asking for my balance (which is negative 30 dollars by the way :p ). Again, you may be wondering what does that have to do with the police? Obviously it doesn't has anything to do with them but one day it will. And when that day comes I’ll be ready. You should be too, which is why I highly recommend you download the ORNL Banking app today. :)

Thank you for the wonderful, and quite interesting, review! We appreciate the 5-star rating!

The old app was nice. I could switch between accounts with no problems but now I have to log out before I can get into my second account. So I thought by using the link accounts would make it work better. Definitely not! Now I can see all of my accounts when I log in but the linked account balance is incorrect. It never updates to the correct balance. I’ve tried to unlink the accounts because I don’t like seeing my accounts with an incorrect balance!! I don’t know if anyone that would like that! I am unable to unlink the accounts so I thought I could delete the app and reinstall. Nope! That doesn’t work either. The account is still linked showing an incorrect balance! I am a Y12fcu member also but have always used ORNLFCU for everything but I am switching my accounts to Y12. They have a great app and I love its convenience and the fact that it works!! Curious if others have changed banks because the app improvement has really been an app disaster.

Hey there, we are currently working with our developer to provide an easier feature to switch between accounts and will announce when that feature is available. We are very sorry for the inconvenience and would love to help with any other issues you are experiencing. Please reach out to us at social@ornlfcu.com so we can get in touch!

Not a big fan of the updated app. I do not like the fact that I can not see what deposits are pending or what payments are on hold/pending because it only show the first few letters of the company name or whatever the company goes by during transactions making it very hard to know what’s coming in or out. Also, don’t like the fact that you can not click on any holds to go to another page to be able to see clearly what is pending. Also, my pay a person is not automatic from another ORNL account holder after the new update. So I’m back to sending through Apple Pay and cash app because it takes 48 hours through the updated app to send money to another ORNL user. I liked the older app much better the font and layout could be much smaller and discreet. I’m planning to find a new primary bank due to this.

Hey there, we are sorry to hear about the issues you have experienced and would like the chance to help and resolve! Please email your contact info to social@ornlfcu.com at your earliest convenience so our digital team can get in touch to assist!