I’m logged in to the PADI app. The details are correct; email login is correct. My eCards are not there, and my logged dives are not there. When I look for the eCards, I get “Oops! Something went wrong…” This happened in the last version and still, after the current update. When I use the app menu to check, I have to log in again, through a web type of portal, and my cards are all there. When I click “done” and return to the app, they are all missing again, although I appear to be logged in still - my email login is still listed. Completely useless, really, as a place to store downloaded eCards to use offline when remote. What’s the point of using this or paying for eCards when it either does not work at all, or the interface is bad enough that an intelligent person can’t use it?

I was easily able to log my dives using the app during my trip last year. When I went to look at my dives in the app this year it was empty. When I login to the PADI website the dives show up (but are missing information about depth, bottom time, equipment, basically everything except the date and location). I like the idea of a digital log book so I can always log/look up dives without having to remember a physical book, but if the app isn’t reliable a physical book is better. The eCard feature in the app is frustrating. There isn’t an option to have my eCard loaded to my phone’s wallet. When I showed my eCard to the dive shop we realized it doesn’t actually have my name on it and it didn’t have my picture. I had to login to the PADI website to pull up my eCard which had my name and picture. The whole point of downloading an eCard on my phone is so that I can pull it up at the dive shop without using data (especially if I’m in a foreign country and don’t have signal or WiFi at the dive shop). If the eCard is my phone’s wallet and has all the correct information and picture on it, I can pull it up at the dive shop.

I am both a PADI and SSI certified diver and use both apps depending on how I an diving with. I like both apps and both are user friendly. I would say SSI’s app is a little better mostly because it allows you to easily save dive buddies info so you can reconnect for future dives. Also, SSI dive site locator is much better. However, PADI allows you to save logged recreational dives with out verification which I like because I often don’t dive with a SCUBA instructor that can verify the dive. Before I became a PADI certified diver I would just log my dives on the SSI app as unverified if there wasn’t a SSI diver master to verify the dive. Both apps are good but I would say I now log my dives on the PADI app and only use the SSI app for the dive site locator and to add dive buddies if they are SSI certified divers.

The app over all is great. I do wish it included more features and functionality supported dive computer integration. Basically the ability to connect and download dive computer data to your dive log. I do use it for my dive log but I noticed several of our new students tend to lean towards programs that are more integrated. If they had their dives no the app it allow instructors to see how many dives they had more easily. To help judge just how much help the may or may not need. Also help with allowing instructors or guides know important milestones. I.E. 50, 100, 200 dives, so dives could be planned and give them the notoriety they’d appreciate. Also if instructors could have access to view only students dive logs with the students permission of course, without having to have access to the students account.