PagePlus My Account App 4+

This app is better than trying to use the website that refuses to let me log in because it hates my browser. However the store search is showing stores all over the USA and I cannot buy a SIM which is why I installed the app in the first place. So three stars because it hasn’t crashed yet. Well now it’s two because it just says “there’s a problem.” Yes, the problem is your app isn’t working properly and your site doesn’t work well either.

1) This company customer service couldn’t do their job if they tried. They are so rude.
2) The company messes up your credit card payment for auto payment all the time to get you give you your credit card over the phone. Nope don’t do it! Make them get you on the Internet site to pay.
3) They expect its ok for you to be stuck on the phone for 3 to four hours to fix their mistakes and be happy about it. Not a fan.
4) If you give a bad review on the App Store they have ways to delete the bad review.
5)This company knows how many problems they have and don’t teach their customer service people correctly on how to handle anything.

Don’t let the poor review of the app lead you to believe that Page Plus Cellular service is also bad. I just finished an online chat session with the customer service rep who was very helpful. My problem is with the app. Despite the fact I am able to sign into their website with no problem, I can’t get signed into the app. The credentials that I used to sign into the website should be the same credentials that I used to sign into the app and they’re not working. This bug needs to be fixed.