Ratings and Reviews
Takes getting used to
Not too bad after you get used to it. Would be better if fewer steps were required.
Don't understand why it requires a PIN and zone number, when it already has your plate number.
Not sure of the reason to require prepayment of parking time instead of paying for time used when you leave -- very unfriendly compared to a normal garage especially given the number of enforcement carts trolling the garages. Took me 5 attempts to connect to the service and about 10 minutes total just to pay $2 for parking. That was even after taking the time to install the app and set up an account in advance. I just want to be able to go to my meeting and pay for parking when I leave, not play virtual meter feeding games with a timer counting down!
No idea why they didn't use a reusable, recognized app like ParkMobile that DC people already use. Normal machines with arms that swipe a credit card on the way out would also be lots easier.
Horrible app and service
RTC parking use to be free. Now it has this cumbersome pay for parking system that has caused local businesses to pack up and leave. Your parking system and your app are intrusive, unintuitive, and they don't even work correctly. One of the primary functions is counting parking spaces and you can't even do that right. Whoever thought this would be a great idea should be fired and then publicly shamed by local investigative reporters. I hope your company goes out of business, then maybe your app developers can do something besides sitting writing fake positive reviews about their own product. Literally nobody likes this.
With Family Sharing set up, up to six family members can use this app.