iPhone Screenshots


Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!

What’s New

Version 3.9.6

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

Ratings and Reviews

2.0 out of 5
43 Ratings

43 Ratings

jmac629 ,

Takes too long

Takes too long to get anything done through this app. I’ve been reporting an abandoned car for more than 6 months and they closed my ticket. Someone finally got rid of the car in July, but just updated the app today (last week of August) that the ticket is closed because the vehicle was no longer in the area.

JPSignShark ,

Help Improve The City

If u want action taken to improve/clean up something in Phila, then this app is a must-have.
I've had abandoned cars towed, rubbish removed, traffic lights fixed, graffiti removed, potholes filled, etc- all within a few days of reporting them, using this app. Choosing the correct category can be confusing at times though. Also, I did Not find this app through the App Store, by using search term 'Philly 311' so this needs to be fixed. I found it by doing a Google Search.

311 user ,

Some issues w the app but response from the city is great!

The app has some glitches. For instance uploading a photo sometimes freezes it.
I have used the app for years and the response is terrific. Grafitti and abandoned cars and dumping are dealt w immediately - the next day even. Street repair is a disorganized (currupt? Inept? Useless?) department so if you get others to report the same issue, maybe the road will get repaired.


PublicStuff LLC
28.2 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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