Comm100 Live Chat 4+

Comm100 Network Corporation

Designed for iPad

    • 4.4 • 19 Ratings
    • Free

Screenshots

Description

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction.

Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting.

1. Optimized for best operation and performance in iPhone or iPad
2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode.
3. Sound and vibration notification available.
4. Send canned messages
5. Check previous contact history of a visitor
6. Transfer a chat to another online operator
7. Instant access to the visitor list and the detailed information of each visitor

Start mobilizing your support strategy today!

What’s New

Version 11.2.6

1. Bug fixes.

Ratings and Reviews

4.4 out of 5
19 Ratings

19 Ratings

smallbizreview ,

Needs more

This app is pretty good but there are a few issues:

1. You can only view your chats and not your teams active chats. This is not good if you are a supervisor and wish to view a chat without joining the chat. This is not a problem on desktop.
2. The app constantly logs me out and I have to log back in multiple times per day. This happens on desktop as well but nearly as frequently.
3. You can not be logged into the desktop and mobile app at the same time. A user account should include one active mobile and one active desktop app login.

Overall this service is good and offers a lot of functionality which makes the above shortcomings feel very odd and unexpected.

sjxhisjensjxidoene ,

The best chat of all time. Best company!!!

Best chat software in the world. They started small a long time ago & I remember customer service reps being the same there were so few. Now it’s bigger and better… the speed; the information, the placement, the options which I don’t utilize enough of them but we should…Thank You for changing my world & thank you for all that you do to help small, medium & even big business to contribute to the economy and a beautiful world humans too often take for granted so this is a sweet victory of appreciation to a much deserved bad Mamba Jamba chat program! All positive! Nothing but praise & respect. Hands down best chat program to ever be invented & the people are soooo nice, so real & it’s very rare to find a near perfect company like Comm100! Thank You
C. Schwering
Scottsdale Spiritual

Vitamvas ,

Pretty good job of keeping connected

I have used this app for a couple years. It does a pretty good job of allowing me to monitor our website when I am on the road.

Only negative is it does not do a good job notifying you when you have a new chat. The sound is so soft that I miss it when I am driving. Needs to notify you like you are getting a text message.

I would give it 5 stars if they would improve the chat notification.

App Privacy

The developer, Comm100 Network Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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