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Ratings and Reviews
couldn’t ask for more!!
great app! It’s so much simpler being able to view all of my available promo’s and offers in one stop, from absolutely anywhere I am. Knowing what hotel offers are available to me, while also being able to see the dates that my other promo’s, giveaways, or offers are occurring, makes it to where I am always able to book my getaways for dates that are going to be the most beneficial for my earning of even more rewards. Also, having the ability to book my hotel with one simple touch due to having the ability to save my preferred payment method to my profile on the app, makes this app beyond useful and well worth having on hand. And being able to submit drawing and promotion entries daily without having to physically come to the casino and swipe my card makes it possible for me to receive way more entries than when I had to be present to enter as I’m not always able to get to the actual property itself every single day due to having other priorities and responsibilities that aren’t able to be skipped out on or rearranged. couldn’t be happier with the fluidity of this App! Other establishments need to follow suit and offer an equivalent to this for their rewards programs as well. You get five stars, two thumbs up, a perfect 10, whatever it is that symbolizes being the most satisfied with your app on the scoring system you use! Not one negative remark even after months of using..
Missing info for booking
After booking I get no email for confirmation, and I can’t find what type of room I book. I spend time to browse the app and can’t find it. I want a none smoking room, when I get there they give me a smoking room, I can’t find what room type I book. Bad mussing info for booking.
For Flamingo casino customers service.
I want a none smoking room but somehow Customer service told me I book a smoking room. I ask for help to change the room and they told me no room available. They told me to go to the room and press 0 on the phone to ask for help, I believe them and check into the room when I call, they ask me to check with front desk at 6am. I call again in the morning and they told me to check at noon, I call at noon and they told me no room available.
A hotel this big and you don’t know if you have room available or not on next night??? and make customers call, check??? really???
Please just tell me there no room available so I can make decisions and not telling customers to call.
It is my mistake not to call in to confirm. So I leave early happily.
For developers, please add the reservation information with room details in your app. Thank you.
Getting much better slowly
When the app first came out it was filled with bugs, constantly freezing up, etc. That has been fixed thankfully. Overall it is a great app for keeping track of promos and reservations and many promos are directly linked to using the app. However, when you get literally hundreds of offers from the multiple properties it can get overwhelming. Once you’ve viewed an offer there should be a way to move it or delete it so it doesn’t come up as a new offer every time you open it. It is difficult to find what is actually a new offer. The focus of the app the other areas of the app should be on current events and attractions instead of pages of “discounted rooms” to an audience that is already loyal customers. I’d rather know what is going on when do I know the best time to visit and maybe discount those things instead. Who cares if I get a $59 room if I have to spend $500 on dinner and a show?
- Caesars Entertainment Corporation
- 145.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 17+ for the following:
- Frequent/Intense Mature/Suggestive Themes
- © 2019 Caesars Entertainment
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