Make your life easier! Download the Plymouth Rock Assurance app for access to your insurance, 24 hours a day, 7 days a week. Whether we insure your car or home, we are here for you.
With the Plymouth Rock Assurance app you can:
•Report a claim, schedule an inspection and submit pictures of the damages and/or claim scene
•Access claim information and view copies of vehicle appraisals
•Pay your bill using a bank account, debit card or credit card
•View your billing information, including invoices and installment schedule
•Change your address or payment plan, or enroll in Electronic Funds Transfer
•View policy information like vehicle details, discounts and coverages
•Find a repair shop near you
•Contact the company, your agent and claims representative
Minor updates for Rider Policies.
Ratings and Reviews
WORST APP EVER!!!!
Constantly jumps from top to bottom.
Does not accept changes in information.
The icing on the cake today was that I entered all of my bank information to make a payment and it would not let me enter the very last number required. What a kick in the nuts. The best part is the company does nothing to remedy this. Shame on you Plymouth Rock. FIX YOUR CRAPPY APP AND WEBSITE
App will not accept any changes.
I tried to change my billing plan from the ridiculous 4 pay plan to a semi reasonable 6 pay plan to no avail. I entered my info SIX TIMES. After every submission no changes were accepted. This forced me to accept a crappy pay plan that ended up charging me 315$ for the rest of the policy. The only reason I purchased this policy was that they advertised an 85$ a month policy when you selected auto pay. The app prevented me from selecting this option. When it finally submitted the info nothing changed. It would not let me input the last number of my info . SO FRUSTRATING
There is no excuse for how bad this app is
It is a completely dysfunctional app. Constantly logs me out in the middle of a session, certain links don’t work, and the payment process makes you want to tear your hair out. It jumps around the page, won’t let you enter in part of the credit card information, and if you somehow manage to get past the payment page, sometimes it just loads forever and nothing happens.
This is not a new problem. I’ve had the app for years and there has been no improvement. It’s not worth it. Really shows the care for their customers.
Great insurance company but horrible app
I have never been able to complete a payment on this app before. It is unresponsive with most touch inputs and it is very glitchy. When I try to type in payment information it either refuses to enter in what I’m typing, doesn’t let me paste in my policy #, and or it brings me to the top of the app’s page and it refuses to allow me to scroll down to be able to get back to where I was at. It seems as if this app isn’t optimized for new iPhones. These issues happened on my other iPhone I used to use and it also persists on my friend’s phones as well.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- THE PLYMOUTH ROCK COMPANY INCORPORATED
- 32.3 MB
- Requires iOS 9.1 or later.
- Requires iPadOS 9.1 or later.
- iPod touch
- Requires iOS 9.1 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2017 Plymouth Rock Assurance Corporation and Plymouth Rock Management Company of New Jersey.