Plymouth Rock’s new and improved app gives you access to all of your policies, whenever you need it! Access ID cards, make a payment, report a claim and more. Whether we insure your car, home or motorcycle, we’re here for you.
View all of your policies and billing summaries at a glance on the new multi-policy page.
FAST AND SECURE SIGN IN WITH BIOMETRICS
Use your device face ID or fingerprint security for faster and more secure sign in.
PROOF OF INSURANCE*
Get real-time access to personal auto mobile ID cards.
PAY IN JUST TWO STEPS
Save your bank account info to make payments just two taps away.
REPORT AND MANAGE CLAIMS
Easily report a claim, or manage an existing one.
POLICY CHANGES MADE EASY
Add new cars and drivers to your policy, update your address or pay plan, and more.
*Mobile ID Cards are available to all personal auto customers, but may not be recognized in all states.
Various bug fixes and usability improvements
Ratings and Reviews
I’ve been a customer for a while and that’s because they offer some of the best prices in my are for both car and home. The customer service is amazing too. I’m never on hold more than 5 minutes, if I ever need to call (usually to go over renewals; but even when I had a claim). It’s good practice to switch to other companies every few years - for the new customer discount. But I find myself constantly coming back to this insurer.
I’ve been a customer for years and there has been this reoccurring issue with the app. The app will malfunction and simply stop working. I originally downloaded the app to view my insurance card virtually and then exploring the app further. I started making my payments through the app, making the process simpler or so I thought. At that point I’ve had the app for almost two years. One day, I attempted to login and was unsuccessful. No email or password would type into the boxes. I tried several times before giving up, deleting the app and using the website to make my payments. About a year later I redownloaded the app after discovering the new design and likely new updates. It’s been several months with no issues. Last week I went to check my payment history and it would not load. I tried refreshing it to no avail. Today I login and the amount due originally appears but disappears after clicking pay now. I click “ other amount “ to type the amount in and it states “ the amount entered cannot exceed the amount due “. I logged out and logged into the website which ended up not loading at all. I have 4 bars and I really good phone service provider. I’ve tried with and without Wi-Fi with no luck. At this point I’m stuck with calling in to make my payments which is inconvenient and frustrating.
Can’t even complete set up
Apparently the bugs weren’t fixed. I’ve tried several times to set up an account and the furthest I’ve gotten is my full name put in. As soon as I enter my date of birth it goes to a white screen that has Plymouth Rock at the top and stays there. I can’t get past that. So frustrated! I’ve uninstalled and reinstalled this app so many times and have gotten no where with it! I GIVE UP!!! Wish I could white out half that star I gave!😱🤯🤬😤😡
Was finally able to set up my account successfully and can now just go to my payment amount . Can make my payment through my bank account which I was able to save in my Plymouth Rock app. The text messages I receive to remind me about my payment and give me a site to click on to make my payment doesn’t work! That’s the reason for 4 stars! It just continues to search and search and search! Nothing but a blue circle until I get tired of looking at it. From now on I’m going straight to my app and make my payment. Maybe next time I’ll give 5 stars get five stars I’m asked to update my review.
Developer Response ,
Hi. We are sorry to hear you are having trouble and would like to help. Please send an email to firstname.lastname@example.org with your contact information and any screenshots you have for us to help troubleshoot. Thank you!
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- THE PLYMOUTH ROCK COMPANY INCORPORATED
- 32.4 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2017 Plymouth Rock Assurance Corporation and Plymouth Rock Management Company of New Jersey.