pMD

Name: pMD
Rating: 4.8 (3001 reviews)
Author: pMDsoft, Inc.

Telehealth & Charge Capture

Free

3K Ratings
Ages

18+
Years
Category

Medical
Developer

pMDsoft, Inc.
Language

EN
English
Size

43.2
MB

pMD provides healthcare teams with powerful mobile tools that improve patient outcomes and empower patients to engage in their care. Communicate securely, capture data effortlessly, and streamline workflows – all in one place. More efficiency. Better collaboration. Happier, healthier patients. PATIENTS Please download this app to access your pMD® Telehealth account and connect with your care providers. HEALTHCARE PROVIDERS This app is free to download for distribution to existing customers and for secure messaging. A subscription is required to use this app for pChat™, pCharge™, and pRevenue™. Discover more at www.pmd.com. pMD® pChat™ - Communicate with Confidence Instant, HIPAA-compliant communication and telehealth for care teams and healthcare practices. • Enterprise and Practice Messaging, Patient Hand-off, Telehealth • Enhance Collaboration, Reduce Errors, Get Time Back pMD® pCharge™ - Charge Capture Made Simple Easily capture charges and quality-of-care data at the point of care using your phone or tablet. Save charges in two taps with Instant Capture! • Mobile Rounding and Charge Entry, CMS-qualified MIPS registry • Reduce Charge Lag, Improve Accuracy, Increase Revenue pMD® pRevenue™ - Comprehensive Revenue Cycle Management Reduce claims lag, denials and overhead. Access everything pMD has to offer: charge capture, secure communication, patient engagement, rounding and patient handoff, telehealth, ePrescribe, and workflow enhancements. You take care of the patients and we’ll take care of the rest! • End-to-End Billing Services, Patient Payments, Software Integrations • Increase Practice Revenue, Lower Cost to Collect, Reduce Days in A/R WHY CHOOSE pMD? • pSuite – Unparalleled customer service with ongoing support • Updates – Regular releases of new features and enhancements • Trust and Security – pMD is SOC-2 certified and trusted by over 13,000 physicians and small practices

Ratings & Reviews

4.8

out of 5

3K Ratings

Amazing app!
Aug 17

EdMarAl
This app has saved us so many headaches when it comes to billing and communications. It is very easy to use and the team is very responsive when it comes to suggestions or improvements that can be added. Have recommended it to several colleagues with similar responses.

Developer Response
Thank you for the kind words! It means a lot to hear that pMD’s features and continual updates are making a real difference in your day-to-day workflow. If you ever have ideas for new functionality or ways we can streamline your experience even further, feel free to email us at support@pmd.com.
Amazing app!
Aug 17

EdMarAl

This app has saved us so many headaches when it comes to billing and communications. It is very easy to use and the team is very responsive when it comes to suggestions or improvements that can be added. Have recommended it to several colleagues with similar responses.
Developer Response Aug 18
Thank you for the kind words! It means a lot to hear that pMD’s features and continual updates are making a real difference in your day-to-day workflow. If you ever have ideas for new functionality or ways we can streamline your experience even further, feel free to email us at support@pmd.com.
Awesome!
Sep 11

ddc!!
Both the app and the computer version are user-friendly and pretty self-explanatory. I have no complaints for either version with the exception of whenever I’m needing to add new diagnosis codes to a patient’s existing profiles/charges. For my particular job, multiple people enter charges on the same patient. If I try to enter diagnosis codes for a visit prior to (earlier than) the current date and time and or after a prior person’s entry, the diagnosis codes will not be saved for subsequent entries thereafter. Basically, if somebody enters a charge for a patient today and I need to enter one for yesterday plus a few new codes, they won’t save for any subsequent entries after that. The codes only remain if entered on the most current date and time. Sounds slightly confusing, but other than that pMD is great.

Developer Response
Hello! Thank you for the feedback and review. We want to make sure we understand what you need here:Lets say we have Patient A.First, Provider 1 enters a visit for 09/15Then, Provider 2 enters a visit for the day before, 09/14Are you expecting that:1) if Provider 2 enters a visit on 09/16, that the dx codes from the 09/14 will show?or2) The visit Provider 1 entered would update with the codes from 09/14?Please reach out to us at support@pmd.com so we can better help you and understand this request! Feel CC Julia (jsakalus@pmd.com) who will be able to evaluate this.
Awesome!
Sep 11

ddc!!

Both the app and the computer version are user-friendly and pretty self-explanatory. I have no complaints for either version with the exception of whenever I’m needing to add new diagnosis codes to a patient’s existing profiles/charges. For my particular job, multiple people enter charges on the same patient. If I try to enter diagnosis codes for a visit prior to (earlier than) the current date and time and or after a prior person’s entry, the diagnosis codes will not be saved for subsequent entries thereafter. Basically, if somebody enters a charge for a patient today and I need to enter one for yesterday plus a few new codes, they won’t save for any subsequent entries after that. The codes only remain if entered on the most current date and time. Sounds slightly confusing, but other than that pMD is great.
Developer Response Sep 15
Hello! Thank you for the feedback and review. We want to make sure we understand what you need here:Lets say we have Patient A.First, Provider 1 enters a visit for 09/15Then, Provider 2 enters a visit for the day before, 09/14Are you expecting that:1) if Provider 2 enters a visit on 09/16, that the dx codes from the 09/14 will show?or2) The visit Provider 1 entered would update with the codes from 09/14?Please reach out to us at support@pmd.com so we can better help you and understand this request! Feel CC Julia (jsakalus@pmd.com) who will be able to evaluate this.
Hippa Risk
03/26/2024

hamer215
I just downloaded this app for a new doctor that requires it. I was horrified to learn that an app that is supposed to HIPPA compliant requires patients to turn on notifications from the app in order to use it. That means if my phone is sitting out and my doctor sends a message anyone now knows I have a message from my doctor. While not huge the problem is this is completely unnecessary, and raises risks of larger breaches. I too am a healthcare provider, LCSW, so regularly use telemedicine with my clients and none of those require this. It makes me uncomfortable which is exactly what you don’t want for your patients. This is a bad app that should be avoided at all costs if you care about your patients.

Developer Response
Hello,Thank you for your feedback; we take all concerns seriously and appreciate your perspective. We want to clarify that you are not required to accept notifications during setup. We apologize for any confusion caused by the wording on that page and are working to improve it in our upcoming release. You can deny notifications and still use the app.Regarding your concern about message privacy, there are several options available to address this. Firstly, you can deny notifications as mentioned above. Additionally, in our app's settings under "Terms, Security, and Privacy," you can turn off the "Show Message Content in Notifications" setting to stay updated without revealing message content in notifications. For further privacy, you can adjust your device's settings in Apple's native settings to show previews only "When Unlocked" or "Never." Finally, you can disable notifications entirely from Apple's settings or set yourself as "Away" within the pMD app.We want to assure you that our app is fully HIPAA compliant, and we are committed to maintaining the highest standards of security and privacy for our users.We hope this information addresses your concerns, and you can choose an option that best suits your needs.Thank you, -pMD
Hippa Risk
03/26/2024

hamer215

I just downloaded this app for a new doctor that requires it. I was horrified to learn that an app that is supposed to HIPPA compliant requires patients to turn on notifications from the app in order to use it. That means if my phone is sitting out and my doctor sends a message anyone now knows I have a message from my doctor. While not huge the problem is this is completely unnecessary, and raises risks of larger breaches. I too am a healthcare provider, LCSW, so regularly use telemedicine with my clients and none of those require this. It makes me uncomfortable which is exactly what you don’t want for your patients. This is a bad app that should be avoided at all costs if you care about your patients.
Developer Response 05/01/2024
Hello,Thank you for your feedback; we take all concerns seriously and appreciate your perspective. We want to clarify that you are not required to accept notifications during setup. We apologize for any confusion caused by the wording on that page and are working to improve it in our upcoming release. You can deny notifications and still use the app.Regarding your concern about message privacy, there are several options available to address this. Firstly, you can deny notifications as mentioned above. Additionally, in our app's settings under "Terms, Security, and Privacy," you can turn off the "Show Message Content in Notifications" setting to stay updated without revealing message content in notifications. For further privacy, you can adjust your device's settings in Apple's native settings to show previews only "When Unlocked" or "Never." Finally, you can disable notifications entirely from Apple's settings or set yourself as "Away" within the pMD app.We want to assure you that our app is fully HIPAA compliant, and we are committed to maintaining the highest standards of security and privacy for our users.We hope this information addresses your concerns, and you can choose an option that best suits your needs.Thank you, -pMD
Really good app except 1 thing
May 28

Nicknameissostupid
I would have given it 5 stars but to leave an audio message you have to hold the little microphone icon and if you don’t have a good grip it will stop on you, and you’re not sure where it stopped. Or it will start then stop right away. I have complained several times if they could revisit that way to record a message, so you don’t have to hold the icon. Other than that it’s great for our practice.

Developer Response
Hi there—thanks for the thoughtful review and for sticking with pMD! We hear you on the “press-and-hold” mic: it can be frustrating if your thumb slips. We’re exploring a lock-to-record option that keeps messages recording without having to keep the button pressed. Features have to line up with other high priority work, so it’s taken longer than we’d like, but your feedback keeps it on our roadmap. In the meantime, if the mic ever cuts out mid-message, you can tap the play arrow before sending to be sure the recording is complete—or reach out to support@pmd.com and we’ll help troubleshoot. Thanks again for the four stars and for helping us make pMD better for your practice!
Really good app except 1 thing
May 28

Nicknameissostupid

I would have given it 5 stars but to leave an audio message you have to hold the little microphone icon and if you don’t have a good grip it will stop on you, and you’re not sure where it stopped. Or it will start then stop right away. I have complained several times if they could revisit that way to record a message, so you don’t have to hold the icon. Other than that it’s great for our practice.
Developer Response May 30
Hi there—thanks for the thoughtful review and for sticking with pMD! We hear you on the “press-and-hold” mic: it can be frustrating if your thumb slips. We’re exploring a lock-to-record option that keeps messages recording without having to keep the button pressed. Features have to line up with other high priority work, so it’s taken longer than we’d like, but your feedback keeps it on our roadmap. In the meantime, if the mic ever cuts out mid-message, you can tap the play arrow before sending to be sure the recording is complete—or reach out to support@pmd.com and we’ll help troubleshoot. Thanks again for the four stars and for helping us make pMD better for your practice!

Improvements and bug fixes.

Version 17.0.03

22h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contacts