PNC Mobile Banking 4+

The PNC banking part is great a little slow yet saves me time from running back & forth to the bank on one hand now on another note, ever since they linked my Zelle account to my PNC my Zelle receiving and sending has been giving me major issues which results in me having to once again go back & forth to the bank with an edition to the Post Office got money orders, stamps, & envelopes so now I’m spending more in gas, as well as getting the money to it’s destination. I call for a representative one even told me call Zelle it’s not in their end that the message I received says failed to send so I call then Zelle ask me why they directed me to cAll them being they have control over the account since it’s linked to the PNC, nevertheless the funds I sent is taken out my PNC and won’t return until I believe it said 3 business days. Another PNC rep said delete the app then try to download it again hmmm ok nope that didn’t work neither. So bottom line I’m Very disappointed in their Zelle merge. I can’t even delete it and make a new account. Thanks for nothing on that merge. Otherwise the PNC itself I do like

I like this app but there’s ALWAYS an issue. Every single week the app doesn’t work for one reason or another. Ive been trying to transfer money using Zelle for over TWO hours and I STILL cannot. Zelle is working fine but I can’t use their app because I have a PNC account linked. You are FORCED to use PNC’s glitchy app that almost never works. Im already concerned about using Zelle to transfer money and now I have to be worried about if its even going to work or if Im going to go through multiple times because of how terrible the PNC app is. I had to call PNC 2 different times tonight to get the account unlocked. Zelle locked me out for entering an incorrect pin number ONE time. It gave me one chance. The atm allows you more opportunities. Zelle punishing its users with extreme security measures because they allow fraudulent activity to occur on their platform and PNC is WRONG for continuing to partner with them. The representative unlocked Zelle and I ended up having to call back because there was a security lock on my transfers that I had NEVER been contacted about. PNC rep told me it had been there for months but no one from PNC ever reached out, I didn’t get a letter, or call. I don’t understand how its acceptable to have an issue with an account and these banks refuse to tell you until you need access to YOUR money. Its ridiculous and the app alone has made me want to close this account and switch banks.

I don’t know why I just haven’t closed my account with PNC. I’ve been with them almost 2 years due to a job I had that offered a type of promo if I were to sign up for an account & get direct deposit.
They have crazy overdraft fees, I recently didn’t move money around fast enough & was not even over a dollar, literally was some change, & still got the fee. Which that is more on the bank & not the app. So things I don’t like about the app, as I said, I have several accounts with different banks & credit unions. PNC every single night does “maintenance” on their app, for hours, & in that time you cannot do anything with your account. Example, lock & unlock your card. Which has been a huge inconvenience for me several times. I’ve managed to get ahold of someone in the after hours via telephone & they couldn’t help me which seemed bizarre. Back to the app issues, they also don’t have any way to display your card details. Anytime I can’t use Apple Pay & need to use my card, that’s a huge inconvenience to most of the time to retrieve my card. I don’t understand why they don’t just display your card details on the app. No where else does that. Last thing, several times logging in, even after changing my password more than once, I’ve logged in & I was met with a notification that my information appeared in a data leak. how many times is that going to happen ?