PointCentral Smart Properties 4+

PointCentral

Designed for iPad

    • 2.7 • 116 Ratings
    • Free

Description

The PointCentral property automation management app is designed to provide long-term and short-term residential rental property managers with easy access to the properties they manage, enabling managers to keep pulse of what’s happening at their locations and communities, no matter where they are, at any time.

Key features include:
• Manage and audit individual unit and community access for residents, staff, guests and vendors
• Auto-configure temperature in vacant units for energy savings
• Set up notifications to get proactive warnings about water leaks or HVAC issues
• Create scheduled and temporary smart keys for vendors, prospective residents, contractors, or staff to support contactless check-in, keyless workorders or unattended showings

If you are a resident in a PointCentral smart property, please download the Alarm.com app to control your smart home experience: https://apps.apple.com/us/app/alarm-com/id315010649

What’s New

Version 5.2.6

• Behind the scenes improvements to power future features.

Ratings and Reviews

2.7 out of 5
116 Ratings

116 Ratings

Sour Patch ,

Security Threat

I love that my neighbors can see that I opened the side gate to my building in the history search. Having my name and time logged for all neighbors to see in the history is great for the guy that’s been watching the college girl down the hall come in late at night. Way to go folks. Let’s fix this so we don’t share private info like my or anyone’s full name and /or email addresses and time they accessed a gate in our development.

TealMos79 ,

Horrible

I have been trying for months to change my password and “log out of all other systems”. Haven’t had luck yet and have been told the company can’t do this and I need to call my rental office then I call rental office and I am told I must call the company that runs the app. Problem is I believe someone guessed my password so I have been trying to change the password. Now at the bottom of the password change screen-is a little box that says “log out of all other systems”. Once I click this I get a message stating “YOU DONT HAVE ACCESS TO MAKE THIS CHANGE”. Mind you it allows me to change the password fine as long as I don’t click that little box. This does me no good... I can change my password all day but if this person has access and aren’t fully logged out they can still unlock my doors. Which they have done even while I changed the password multiple times. Such a small problem and I can’t get it fixed. I have no faith that this will be resolved soon either!

Developer Response ,

Hi there, thanks for this feedback. We're so sorry to hear this is happening to you! The ability to log out of all devices is something that would be controlled by your property manager, but we'd be happy to speak with you about how to best assist the both of you in getting this resolved. Please feel free to reach out to our resident support line at 888-532-3032, Option 3, and we will do what we can to help you out!

B1G BO1 5M1L3Y ,

Property visibility & peace of mind!

I love this app! The ability to navigate through all of my properties and control the locks and thermostats remotely has saved me hours of driving time and the peace of mind that the doors have been locked during our busy season. The only drawback is that the mobile website url has more features than the mobile app itself such as creating/viewing guest codes.

Developer Response ,

Hi there! Thank you for this review! We're happy to hear the app is working well for you, and we're happy to forward your suggestion for adding more features to it in the future. Let us know if there are any other suggestions you would have for us!

App Privacy

The developer, PointCentral, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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