Download the MyPollo! App to get more out of your Pollo Tropical experience. Earn points for every $1 spent. Every 75 points gets you a $5 reward.

Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, curbside or delivery. You can join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards.

• Search for locations near you by current location or zip code.
• Browse the menu and discover new items.
• Order as a guest or sign-up to join MyPollo! to earn rewards.
• Place orders for in-store pick-up, curbside or delivery.
• Save your favorite orders for quick re-ordering right from the home screen.

What’s New

Version 10.0.2

Bug fixes.

Ratings and Reviews

2.3 out of 5
32 Ratings

32 Ratings

El Frantico ,

I’ve never received a correct order

I’ve never made an order using the app that arrived correctly. It’s always missing something or has a wrong item. I give it 2 stars since at least there isn’t a delivery fee.

Developer Response ,

Oh no, could you please send us an email to , so we can get some information and follow up on this matter

Alixxandra ,

Frustrating! 😡

It asks me to agree to terms and conditions but I already tapped the agree button but it won’t let me log in because it is acting like I didn’t hit the agree button. I lost the money that you get back from purchases using this app at least twice. The first amount I forgot and now I lost $10 and whatever credit I was getting for this current meal. It is frustrating! It looks like I won’t be getting any money back for any future purchases. It is the most frustrating app. It does not work for my brother either and we have two different phones. Well no money back for us. Well at least the food is good. Please don’t waste your time with this one. I’ve already loaded and deleted this app several times hoping it will start working again. It is broken.

Developer Response ,

Sorry to hear this and we will love to follow up on this matter. Please send us an email to

jdrod08 ,

Crashes on startup

Update: updated to new version today, and now works. Much needed overhaul to the app, and now looks fantastic!

I cannot even use the app. I have tried restarting my phone, reinstalling the app, but nothing works. It crashes instantly on startup.

Developer Response ,

We will like to follow up on this matter, please contact us at


Fiesta Restaurant Group, Inc
48.1 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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