Poshmark: Buy & Sell Fashion 4+

Poshmark (my favorite!!)

Poshmark has been one of the best things I’ve ever done for myself, both for fun and for income. The community is amazing, the staff is helpful and professional, and the opportunity and fun that come with having your own online space to have a “closet” and/or “mini store” is a really cool learning experience as well! The app is very easy to use when buying or selling, not to mention the quality of the items that are listed as well as the people in the community. This all makes it well worth the time spent using the app. So many times I’ve needed extra income or even to make a purchase at a cheaper price than what could otherwise be found on other online shopping platforms, and time and time again Poshmark has almost ALWAYS come through 100% for me. I’ve spent the last few Christmas’ shopping on Poshmark for my family and friends, and have been impressed with the variety of what’s available to shop for as well as the fast shipping times. And of course, the ability to negotiate fair prices with the seller is always a fun bonus. I highly recommend Poshmark, as it has not only taught me a lot about the online shopping environment from both the seller and the consumer viewpoint, but also about how to make money in a smart and fun way, and to be creative and self expressive while doing it!

Great- some suggestions

I have been using Poshmark for several years now and have been very pleased for the most part. The few issues I have encountered have been met with overall good customer service.
I was pleased when they began to offer various shipping fees (4.99, 5.95, & 7.11), as I agree with what many others have said, that since the market for USED and AFFORDABLE clothing is the main focus of this app, a $7 shipping fee can often be the price or near the price of the item you are buying.
A suggestion would be to fix the categories people filter, shop, and create listings by. As an example, the women’s dresses category has numerous subcategories that are varying descriptors of a dress. Mini, maxi, one shoulder, long sleeve, strapless, et cetera. But what if you have a one shoulder maxi dress? Or a long sleeve mini dress? Which category do you select? I believe changing these categories to be more cohesive would make it much easier and less confusing for people to find what they are looking for.
For example, instead of all these random subcategories, perhaps all the subcategories could pertain to the same aspect of a dress. Like the subcategories are mini, midi, maxi. Or sleeveless, short sleeve, long sleeve.
I believe that could greatly improve how quickly and easily shoppers can find what they have in mind using the filter tools.

Developer Response ,

Hi there—Thanks for your feedback! We're always working to improve Poshmark, so we will be sure to keep your suggestion in mind when developing new features for the app.

Too many bugs and errors

I just downloaded and started to try to work with it… I am experienced seller. So in general it looks like supposed to be easy to list items and work with this app, but… One listing never can be posted and error appears saying “this listing cannot be edited cause item being purchased by a user” ?! I never ever was able to post it in the first place! And whatever I tried to do the error is a same.
Then problems with listing similar items - I was able to list my item similar to other seller. There is a button “sale the dame item”. But when I want to sell same items from my store then comes the problems. First of all I didn’t find this button, so I went to Edit my item and then you can copy it. No, it didn’t let me and gave me all the time same error. Doesn’t matter if I refresh or so… So I went to another similar item, but I need to change a photos. Then there are no options to delete the photos, but option to replace - but one by one! Then somehow I was able to add more photos and “delete” option popped up…
Every photo you upload to the listing is goes magnified so the total view is cutting the rest of item… you need to adjust every photo one-by-one and control how they will appear. I do my photos of merch in a good scale which is goes with every app, but here some difficulties developing a hard time for sellers.
So far for 3 days of using I already contacted support twice…

Developer Response ,

Hi there—We apologize for any inconvenience this may have caused! If you are still experiencing this issue, please email support@poshmark.com so they can further assist you. We are currently experiencing high volumes of inquiries and we will get back to you just as soon as we can. Our goal is to get back to you in less than 24 hours, however, evenings or weekends might take us a little bit longer. Please note that writing in multiple times causes your email to go to the end of our queue and may result in a delayed response. Thank you for your patience.