Has your glasses or contacts prescription expired? Virtual Vision Test by Warby Parker lets you renew it from home, on your iPhone, with 10 minutes of your time. And it costs just $15.
Virtual Vision Test is Warby Parker’s telehealth service that, if you’re eligible, allows a doctor to renew your glasses or contacts prescription, after they assess if you’re still able to see well with your current prescription.
This might be perfect for you if:
1. You’re between the ages of 18 and 65
2. You’re seeing well in your current glasses or contacts
3. Your glasses or contacts prescription is for distance only
4. You have a copy of your existing prescription on hand (even if it’s expired)
5. You have no concerns about your eye health
6. You have an iPhone 6s or above
Here’s how it works!
It’s as simple as reading the eye chart at the doctor’s office—but on your phone. You just need your eyeballs, your glasses or contacts, and your phone.
1. We’ll guide you through a simple (but thorough) eligibility quiz to make sure the app is a good fit for you.
2. If you’re eligible, the app takes you through an equally simple vision test. You'll need to complete it in a quiet, well-lit spot where you have about 10 feet of space.
3. In about 48 hours, an eye doctor will assess your results. If they determine that you're still seeing well out of your current prescription, then the doctor may renew it! You’ll pay $15 for your renewed prescription.
(If the doctor finds that your vision has changed, they may suggest a comprehensive eye exam. You won’t pay for using the app.)
FYI: Virtual Vision Test by Warby Parker is not a comprehensive eye exam and it isn’t meant to replace visits to your eye doctor. It’s important to get your eye health examined periodically, even if you aren’t experiencing any vision problems, so please follow the advice of your doctor. Good to keep those peepers in check.
Bug fixes and optimizations
Ratings and Reviews
So convenient!!!! So SMART!!!
I fell in love with Warby Parker and get at least 3 compliments a day on my glasses. But as you guessed, as soon as I wanted to add to my collection because they were sooooo reasonably priced I got an email from them saying my Rx was expired (which even them being on that is amazing) so I was like crap. Got to go do my yearly exam and I don’t have insurance so I usually have to go to Costco (which I am still grateful for because you do need to get comprehensive eye exams) which the app reminds you of constantly. But when I found out I could download this app and use it with my computer to confirm with a doctor that my prescription hadn’t changed for only $40 I was shocked! So I did it. It was so genius. Even how they have you measure the screen to your computer is sooooo smart!! My husband was watching me do the whole process and he was so impressed. AND they approved my Rx and it immediately went to Warby Parker and this time I went to and actual location (Abbott Kinney) so I could try on the whole collection if I wanted. They had all of my prescription info and just like that placed an order for two more pairs of glasses that will show up within a week I think. It saved me so much money and more importantly, TIME!! Thank you to whoever thought up this genius idea!!!!!
Hey. I love WP and decided to give this app a try. Seems fairly straightforward but here is my issue. First the positive - the test is really quick and easy. But then… the app says your RX will be reviewed by a doctor within 48 hours of submitting it. Now although I did the test over the weekend, it’s been three days and I’ve got nothing concrete from them (took the test on a Saturday and it’s Tuesday night, now), which brings me to my next point. After you take the test, there’s no record of it, what the progress is, when you took it, no test id, etc, either in this app or in the WP app - no confirmation email, order number, nothing like that, which seems either lazy or like maybe the app is broken. The third thing is that I was finally sent an email today announcing my RX was ready, and it included no specific information but it did link me to what it said was my prescription. The link took me to a broken page that wouldn’t load. I contacted customer service and they said the test was still pending and they didn’t know why I had been charged or why I had received the email saying the Rx was ready. To their credit they offered me free shipping on my glasses so maybe that’s something??? Finally, the lack of communication from this app, the lack of transparency in the process and the lack of communication across the apps (WP and vision test) is frustrating and messy. In retrospect I would have just gone to an optometrist and gotten my prescription in an hour.
Developer Response ,
Thank you for reaching out about this. We are so sorry to hear about the trouble you have had with the app and the lack of clear communication - we have passed this feedback along to our team. Please reach out to us at firstname.lastname@example.org and we would be more than happy to help troubleshoot the issues you are experiencing.
GREAT app - one suggestion
This is a fantastic app. It is easy and delightful to use and gave me a new prescription within 24 hours. This is especially wonderful because I needed a prescription update to get blue light glasses for working at home bc of Covid, and no place was open to get a prescription. Whole process took only half an hour!! The one small suggestion I have is for the last step. When you are supposed to choose your current glasses or upload a prescription, I chose my current Warby Parker distance frames which I had bought online using a distance prescription. The app said these were ineligible, that only distance prescriptions were eligible. I was confused, and almost gave up because I thought that my vision was too bad for app ( I have terrible nearsightedness and astigmatism). But I thought I would try uploading my prescription (the same one as I used for the glasses) and see what happened. Luckily I got a prescription!! So perhaps change the “ineligible” message to something less confusing because I nearly dropped off. But this is a small thing!! Thank you developers, PMs, and other relevant stakeholders for a phenomenal product!! You have really made my life easier and better!!
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- Warby Parker Inc
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- Requires iOS 14.5 or later.
- Requires iPadOS 14.5 or later.
- iPod touch
- Requires iOS 14.5 or later.
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