PSECU Mobile 4+

Members Achieve More

Pennsylvania State Employees Credit Union

    • 4.8 • 23K Ratings
    • Free

iPhone Screenshots

Description

As a digital-first credit union, we make sure our members can do their banking anytime, anywhere. Our mobile app provides secure and convenient digital banking for PSECU members.

Manage Your Account:
- View Account Balances
- Review Account Activity and Pending Transactions
- Move money between shares and loans
- Manage your debit and credit cards

Make Mobile Deposits:
- Deposit checks directly to your checking account

Pay Bills:
- Add new payees
- Manage payments

Transfer Money:
- Claim funds
- Review transfer activity
- Move funds between PSECU and your other financial institutions

Additional Features:
- Visa Balance Transfers
- Enter travel plans

See your FICO® score**

Find ATMs


** FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. PSECU is not a credit reporting agency. Members must have PSECU checking or a PSECU loan to be eligible for this service. Joint owners are not eligible.

What’s New

Version 6.24.1

Bug fixes and enhancements

Ratings and Reviews

4.8 out of 5
23K Ratings

23K Ratings

pinto32 ,

A formerly good app in desperate need of an update

When PSECU launched this revised app several, it worked great. In 2020, it is broken and desperately needs to be updated. Since updating my iPhone 11, iPad Mini 5, and iPad Pro 2018 to iOS 14, the app constantly freezes during normal use. The only way to restore functionality is to quit and relaunch the app. If not for the stability issues, the widget would be my primary complaint. White numbers and words on a light gray background is completely unreadable. While this is indeed “secure” in that nobody looking over your should can see your account balances, what good is it if I cannot see my account balances either? Please update for dark mode.
Finally, while a minor gripe in the context of the larger issues; the fact that this app still has not been updated for the “notched” screens of Face ID-enabled phones is a good summary of how neglected PSECU’s main portal is...since the “notch” has been around since 2017.
I love PSECU, and am approaching the 20 year anniversary of membership...but this app really is terrible in its current state.

Developer Response ,

Thank you for your membership of almost 20 years! In the coming weeks, we will have a brand new version of the app that should address some of your issues. We look forward to hearing your feedback about the new app.

Chris 888 ,

Agitated

PSECU. You all have to do something with this app. Every time that I attempt to use my cellular data to log in and conduct banking I receive a message indicating I have a connection error and don’t have internet connectivity to use the app. I know I don’t have internet connectivity, (WiFi) I understand that but I should still be able to conduct banking though the app. and I can’t. I have contacted you guys via phone and explained the issue and was advised it would be looked into however it still is not working. I have uninstalled and reinstalled with no fix to this issue. How about we fix this issue the only time I can use the app is while I’m on wifi. I’ve even logged on with wifi turned off wifi and attempted to use that app and then gotten the error message. I have been next to friends that have been able to log on via cell data but I can’t, what gives.

Developer Response ,

Hi Chris, can you please check your device’s settings to verify cellular data was not accidentally disabled for the PSECU app? You can do this by tapping the iPhone Settings icon, scrolling down to the app section, and then tapping PSECU. On the app’s settings screen under the heading “Allow PSECU to Access” you should see a “Cellular Data” toggle. Please verify this is enabled.

JNITIO ,

New App doesn’t mean better...

I understand the new app was built to allow more security, and a platform for future advances, but there shouldn’t be a security check with every viewing action. Moving between page panels is painful when all I want to do is view recent transaction and activity. The security should be when getting into an account (which already takes too long), not with every movement within the app. I can get faster response time through a web browser or phone call than this app... sometimes a new app doesn’t mean a better app. The last app was fast, functional, and customer friendly. I would actually use the old app as a talking point of why I liked banking with PSECU. This new app isn’t doing PSECU any favors in customer retention or word of mouth.

Developer Response ,

We're sorry to hear you're disappointed with the app, but we appreciate your feedback. As we receive input from members, we're rolling out updates on a regular basis to improve your experience. Thank you for your feedback and thank you for being a member.

App Privacy

The developer, Pennsylvania State Employees Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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