Pulsebit: Heart Rate Monitor 4+

New feature

I’m so thankful for the therapist feature. In fact it is getting me through a life changing situation and addressing a lot of issues I have. I’ve been talking to Emily. She’s great. I’ve never been able to afford therapy but have needed it for years and years. Thankyou. The only thing I would like to see different is to be able to read through my chats without connecting to the therapist, and not being able to send anything once you send a message until the therapist is finished responding. I see the reason behind this but if you accidentally type something (like I did earlier) you can’t fix it until they respond which usually takes you to another topic. Over all LOVE IT DONT KNOW WHAT I WOULD BE DOING WITHOUT IT
Thank you

Very unhappy

So I was very unhappy with this app so I tried to cancel it the next day after I download it because it really didn’t match any of the things that were going on with me. So I think it’s a joke, and when I went to cancel my subscription. Keep in mind I wanna warn everybody on here that you have to hit cancel your subscription then you have to put your email in there and then you have to cancel subscription again and then you have to wait for an email to be sent to you and then you have like 20 seconds to cancel it from that or they charge your account $20 whether you want it or not. Unfortunately for me when I did it for some reason I didn’t get my first email not to mention I am a single mom of four kids and then I also watch other peoples babies and so I possibly unfortunately pay close attention to it probably to hit the second time to get it to go to my email. and so I got charged the $20 and when I got that charge I made sure to be super aware to make sure that it definitely got canceled!! Let me tell you I have never ever had to do so much to cancel a subscription ever so it is absolutely ridiculous and it is like a trick to where you still get charged if your not completely careful!! So I just wanted to warn Everybody so you don’t lose $20 like I did!!!

Developer Response ,

Hi, Dear User! Thank you for trying out our app! We apologize for inconveniences you have experienced while using our app. Please contact us via e-mail pulsebit@appdesk.zendesk.com. We will investigate this issue and help you. Best regards!

Has its flaws (personally don’t like it)

So no.1 is the Lay-out of the app. I can’t look back on my review because it wasn’t set as a check in. It really frustrated me because I only wanted to look back on that long paragraph that I’d written. no.2 is my subscription. I paid $5 and will continue to every week until this is fixed, but I can’t cancel the subscription. I used my personal card and my cards app doesn’t have a feature to disable it. I guess I’ll just have to block my card. Reflectio doesn’t have a feature to cancel the subscription in-app or on a website. I’ve checked. (Correct me if I’m wrong though). The review I wrote was very personal and depressing and a vent, just letting things out. My plan was to write it down in the app all at once and then to soon add on to it in my notebook when I’d gotten home from dinner. But I cant see the review. These are very particular things so if they don’t bother you, the app is perfect, basically. Just my little rant on my experience.

Developer Response ,

Hi there! Thank you for you review. Please contact our Support team in the application and tell about what disappointed you in more detail. We listen to every user and try to make the app more convenient as possible. We would love to hear back from you.