Pulsetto Lite 4+

Echoing what others have said here—the device is great, but the app desperately needs help. It rarely ever connects to the device on the first try, which gets old in a hurry. The lack of a Back button also means you have to force quit the app in order to change modes, which is made even more of a hassle because then you have to log in again (why do I have to log in at all??). More freedom to choose how long to use it would also be nice—if there’s an upper safe limit, fine, but the options are so limited now.

It seems no one tested the app from the POV of an actual user, so they never saw what a hassle it is to use. Ironic for a device meant to help alleviate stress.

Hi Maeve. Thank you for taking the time to share your feedback about the user experience - we're constantly looking for ways to improve the experience, and it helps us tremendously to do just that. Please be assured that this feedback has been forwarded to the right team and it will be addressed accordingly.

Also, if you have any additional feedback to share, feel free to contact us via email at hello@pulsetto.tech

I was informed I purchased a premium subscription- which I did not actually agree to - and they have no way to manage your subscription in the app - like most apps or AppStore apps. It’s very sketchy. I cannot even log into their main website to cancel my subscription. I emailed them to cancel but I literally shouldn’t have to do that. Pulsetto - you need to use the same subscription model as the rest of the AppStore apps and allow users to manage their preferences with their Apple id. There is little transparency in the way they currently do this. I’m not sure I like the device much but now I really dislike it because you should not need to have an ongoing subscription to use such an expensive product - which is honestly a little cheap feeling when you receive it. I don’t think I would recommend anyone buy this. This whole experience feels sketchy and gimmicky and I’m regretting it.

Hi there,

Thank you for taking the time to share your feedback with us - it is truly helpful when making improvements and updates. Let me suggest you a few options to help.

Screen brightness: You have a really good point about the dark mode - I'm reporting it to the team to add to the improvements list for future updates. Meanwhile, if you have the "run in the background" option enabled in your phone's settings, you should be able to lock the phone phone when the session starts, to not have the light from the screen shine.

The set minutes and modes - while it might feel very similar, the different modes stimulate with different frequency, from 2000Hz up to 6000Hz depending on the mode. The modes correspond with the frequencies and help with those specific issues. However, you can add more minutes to the mode you started, which can help if you need additional stimulation. :)

I hope this clears things up and if you have any additional questions or suggestions, feel free to reach out to us!

I LOVE my Pulsetto. I have fibromyalgia with depression and IBS-C. This device has let me enjoy a good defication for the first time in years. No straining, no laxatives…just a relaxing time with me and the toilet. Thank you so much!!!
However, don’t waste your $$ on the premium subscription. I never use it, the guided meditations don’t play through correctly and I have my own music. The app works better if you have the device on when you open it. I still get asked several times about how I feel, even though I answer that right after the session.
Great product, get a professional to write your app.

Hello Vixentu,
Thank you for sharing your experience and feedback! It helps us improve Pulsetto and the app.