PushTracker‪™‬ 4+

Bluetooth issues

I have to agree with others the wrist band always says disconnected when it isn’t and just isn’t easy to use. I hope you make this compatible with the Apple Watch so we don’t need both since wrist band doesn’t work well with app or smartdrive. I mean I don’t see why you can’t easily use Apple Watch instead. Maybe it would fix most issues with app and wristband because wristband is garbage buttons are hard to use and very confusing. The app is useless since I can’t ever change setting or anything

Developer Response ,

We're sorry you're having disconnection issues with your PushTracker. We do have a new smartwatch variant of the PushTracker - the PushTracker E2 - which may resolve some of the issues you mentioned having such as the buttons and user interface. We have an upgrade program going on right now, so please don't hesitate to reach out to us at support.smartdrive@permobil.com if you would like to know more or if you would like to get help with your PushTracker / SmartDrive / PushTracker app - we would be glad to help you :)

Newest update is terrible

The newest software update has taken away the initial screen that has your information of your SmartDrive. The second screen no longer says it’s connected to the SmartDrive. I wish this app would give you the information the you get on the SmartDrive app for the Apple Watch such as battery life and distance. I use this app to upload the settings and I use the Apple Watch to tell me battery life and distance. Switching apps is a inconvenience. I can’t wait to afford to buy the Rio Firefly and get rid of the SmartDrive.

Won't pair with wristband

Tried to update the firmware to 1.4 but the app will not pair with my wristband, even though the wristband indicates it is paired by showing the check mark. After trying about 20 times I finally deleted the app from my iPhone 7 and reinstalled it. Finally it paired and I was able to update the firmware. However, it took several connections and unconnections to get the device to complete the update and show that the SmartDrive Bluetooth and SmartDrive microprocessor were updated.

I have never been able to easily connect the app with the smart drive and so I rarely ever do. I am glad that this time Max Mobility sent an email about the new version because I was 2 versions behind in updates! I hope they continue to communicate with their customers. Since these devices are not only more expensive than our wheelchairs in some cases, and an invaluable part of our daily lives, I think Max Mobility owes it to their customers to communicate better.

Only 4 stars because the app has issues with pairing. Not sure if it's just me or if others have issues as well.