Q interactive Assess 4+

The app worked fine until the last update. I’ve had it freeze twice moving from the first WIAT subtest to the second, requiring a complete closure of the app. This has happened other times as well, not always after the same subtests. I had to exit a fluency subtest that let me display the test items to the student but grayed out the items so I couldn’t record the answers. I had to add the subtest to the end, which worked. Very frustrating when you’re testing kids with attention disorders.

I used the old Q-interactive assess app and this new one. Up until the most recent updates were released, I found that the app worked smoothly. It’s a great time saver when the app works. However, within the past couple of months (April-May) there are times where there have been connection issues and the student iPad suddenly goes to a blank screen including during timed tests. The examiner iPad at times will notify me that the iPads are connected and disconnected frequently, like every few seconds. Unfortunately, I have had to write, “The student’s scores may not be the best representation of the child’s ability because of technical issues,” or something to that effect in my reports. I hope that the IT team at Pearson can come up with a solution to these issues soon. I know that these issues started occurring when apple made changes that affected compatibility.

I have had numerous connectivity issues the past few weeks. I do NOT have time to fight with my iPADS in order to evaluate students. It has just gotten ridiculous lately. Pearson, fix this mess.