quip: Oral Care Companion 4+

After it not working for a while, something must’ve changed and it now actually registers brushes from my device. It’s not bad to use. I’m pretty sure I have to open the app every time I want it to sync (as opposed to it just logging it in the background). This is totally expected, but the sync can be a little finicky. I have to press refresh a few times usually to make sure it picks it up. The points system actually seems kinda fair. It’s varied so when you go on streaks you get WAY more points than otherwise, and I feel like I could actually get some free stuff within a rational amount of time (I’m going for the free bag right now).

Edit: Kudos. They’re making it better and better. Since my last review I’ve discovered you don’t have to open the app every time you brush, and it remembers your brushes pretty well. Not only that but they made a huge improvement in a recent update where it starts the next day at 3am, which is more sensible and accommodating IMO. Can’t wait to get my free bath case

We’re sorry to hear about this experience. Please send us an email at reivews@getquip.com with a description of this issue and we’d be happy to help further.

I don’t ever really write reviews, only when I feel it is most deserved. Quip has blown me away with how great they are as a company. The customer service is super quick and understanding and very generous and helpful. I have been a residual customer for a couple years now, only had about 2 issues in that span and they went above and beyond for me both times. I just discovered the app recently and was mind blown yet again. Rewards just for doing what I already do daily? Amazing! And not going to lie, I struggle to brush twice daily. But in the app, you get bonus points for brushing twice. This app is Incentivizing me to implement a healthier lifestyle. Absolutely Genius.i love this company. I couldn’t be happier with quip, my products, the service, and the app! Super happy customer 🥰 I am so happy with quip, I think I’m going to buy the floss and mouthwash too. Keep up the great work quip!!!

Thank you so much for taking the time to share your experience with us! We are so happy to hear about your great experience. Happy brushing!

I’ve been quipping for years with the original non-smart motor toothbrush and decided to upgrade to the smart motor and get rewards for brushing. The app/ reward system successfully keeps me from putting off brushing because I’m too tired, and keeps me motivated to never skip it. It’s only been a few days so far but I think it will last. The only downside is you DO have to open the app and keep it open while brushing. A couple times I started brushing before opening the app and it took a few minutes after I was done to register the brush. I was afraid it wouldn’t register at all. So you have to be vigilant about opening the app and let it sync first to be sure get the points every time. I also wish there was a way to remove the fake “brushes” - if you turn it on accidentally after your actual brush it shows up as like a 7 second additional brush and there’s no way to delete it. Not a big deal, but would be a nice touch so you can only see your actual brushes. Overall a great concept/ app!

Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide a better experience.